B.Com In Banking & Insurance (BCBI) Sem VI 2018 2019 May 2019 Human Resource Management Question Paper - Mumbai University | munotes

Questions asked in this paper

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• 2. Figures to the right indicate full marks

1. Q1 State whether the following statements are True False (Any 8) 8 marks
   • a) Effective management of human resources has national significance
   • c) The critical incident method is used for job evaluation
   • d) In job rotation, the employee is shifted from one job to another
   • e) Promotion somes as an incentive to employees
   • f) Job postings are an external sources of recruitment
   • g) Off the job training is to improve knowledge about latest developments
   • h) Performance appraisal sources as a two fold purpose
2. Q1 Incentives may be individual based or group based
   • j) Employees feel isolated if they feel that their are not having on impact on the organization
   • B) Match the columns (Any 7) 07
3. Q2 Discuss the role and functions of human resources manager in insurance sector. 8 marks
   • b) Explain with diagram common structure of the human resources department 07
   • c) Describe the different factors that affect job design. 08
   • d) Explain the objectives of human resources planning. 07
4. Q3 Define promotion and elaborate on promotion by seniority & promotion by merit. 8 marks
   • b) What is recruitment? Explain the internal sources of recruitment 07
   • c) Explain the selection procedure in the Banking Sector. 08
   • d) Elaborate on the different types of interviews. 07
5. Q4 a) the different methods of Training & development? 15 marks
   • c) Describe the human errors in performance appraisal. 08
   • d) What are the factors affecting wages and salaries? 07
6. Q5 a) Explain the different types of fringe benefits. 8 marks
   • b) Describe the different methods and techniques of employees participation. 07 Write short notes (Any 3) 15
   • b) Job specification
   • c) Job enlargement
   • e) Types of transfer

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