1. What you can pay for
Three passes, and what stays free
Question papers and syllabus pages are free to read, and you can see a preview of the notes and
solved papers before you pay. There is nothing to refund on free pages because nothing is charged for them.
munotes sells three passes. The
Semester Pass
unlocks the notes and the solved papers for one semester of one course. The
AIBE practice pass and the
MHT-CET mock test pass
unlock the practice papers and mock tests with their answers. The rules on this page apply to all three.
2. Cancelling
There is no subscription to cancel
- • A pass is one payment. Nothing renews and nothing is charged again.
- • Before you pay, closing the checkout is all the cancelling there is.
- • A Semester Pass runs for 365 days from the day you pay and then simply ends. The AIBE and MHT-CET passes do not run out.
- • You never need to cancel to avoid a second charge, because there is not one.
3. When the money comes back
Only these three cases are refunded
- • Charged twice. Two payments for the same pass, the duplicate is returned in full.
- • The pass did not unlock. The money left your account and the pass never unlocked on the account you paid from.
- • We cannot deliver it. Support tried and the subjects you paid for still are not reaching you.
No other case is refunded. We check each request against the order and the payment record.
4. When it does not
Reading cannot be handed back
- • A pass you have already read or used. There is no way to return chapters you have gone through or tests you have taken.
- • Changing your mind about a pass that worked exactly as described.
- • Buying the wrong course, semester or pass, even one you have not opened. The checkout page names what you are buying before you pay.
- • Paying while signed in to a different account from the one you meant to use.
- • Anything free. No payment was taken, so there is nothing to send back.
- • An account closed for abuse, fraud or sharing a pass around.
This is why every Semester Pass page shows you the cover of each subject and every chapter in it,
by name and by page, and every AIBE and MHT-CET page prints its questions, before you pay.
5. How to ask
One email, and what follows it
Write to contact@munotes.in
from the address you paid with. Give us the order id, which is on the page shown right
after payment, the date and the amount, which pass it was, and what went wrong.
- • We normally reply within 2 working days.
- • We may ask for what we need to check the payment before deciding.
- • An approved refund goes back the same way it came and usually lands in 5 to 10 working days. That last stretch is your bank, not us.
6. The rest of it
Cashfree moves the money, not us
Payments are processed by Cashfree Payments. munotes never receives or stores your card,
UPI or bank details, and a refund is sent back through Cashfree to the same method.
Prices are in Indian rupees, and a refund is never more than what was actually paid for
that pass. We may update this page, and the version published on the day you paid is the
one that applies to that payment. Anything else, email
contact@munotes.in
or use the contact page.
