When is a refund request eligible?

Eligibility may include duplicate charges, verified technical failures, or undelivered paid access after support verification.

How long do approved refunds take?

After approval, refunds are initiated to the original payment method and generally reflect in 5 to 10 business days.

Where can I submit a cancellation or refund request?

You can contact support with your registered email, transaction reference, and problem summary.

Payments Policy

Cancellation and Refund Policy

This policy explains when cancellation and refunds are available for paid services on munotes.in.

Policy Snapshot

Last updated: February 9, 2026

Refunds are reviewed case-by-case after verification.

Approved refunds are processed to the original payment method.

1. Scope

This policy applies to paid digital services and subscription-related purchases made on munotes.in.

2. Cancellation

You can request cancellation through support using your registered account details.
Cancellation affects future access/renewal where applicable.
Already consumed or delivered benefits may remain non-reversible.

3. Refund Eligibility

Duplicate or accidental repeated charges for the same order.
Payment debited but eligible service not activated due to verified technical failure.
Access problems where paid features are not delivered after reasonable support attempts.

4. Non-Refundable Cases

Free features and resources without a paid transaction.
Requests made after substantial successful usage of delivered paid service.
Suspension or restriction due to policy violations or abuse.

5. Processing Timeline

If approved, refunds are initiated to the original payment method. Final credit timelines depend on banking/payment networks and usually take 5 to 10 business days.

6. How to Raise a Request

Email contact@munotes.in with the following details:

Registered email ID
Transaction or order reference
Date and amount paid
Problem summary and expected resolution