B.Com In Banking & Insurance (BCBI) Sem VI October 2025 October 2025 Human Resource Management Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q2 activities determine the composition of an organization’s human resources
   • b)Staffing
   • d)Compensation
2. Q3 Movement of an employee from one job to other is called
   • a) Job Enlargement
   • b) Job Rotation
   • c) Job Enrichment
   • d) Work simplification
3. Q4 A set ways of performing work is called as
   • a) Work flow
   • c) Work Practices
   • d) Organizational Flow refers to advancement of an employee to a higher post carrying greater responsibilities, higher status and better salary
   • a)Demotion
   • b)Promotion
   • c)Lateral Shift
   • d)Transfer
4. Q6 HRP is an integral part of :
   • a)Quantity Workforce
   • b)Participative Management
   • d)Tiered Planning
5. Q7 Induction training is given to employees joining the organization
   • a) Before
   • b) After
   • c) During
   • d) Instead of 8)On-the-job training method where employees are moved from one job to another is called
   • a) Job rotation
   • b) Apprenticeship
   • c) Coaching
   • d) Mentoring
6. Q9 One of the disadvantages of incentives is
   • a) underwork
   • b) unemployment
   • C)attrition
   • d)overwork
7. Q10 One of the major characteristics of a sound incentive plan is
   • a) scientific standards
   • b) complexity
   • c)rigidity
   • d)networking
   • B. State True or False (Answer any 7) 2, The Personnel manual is an organization’s usable guidebook for its employees 7
8. Q3 In Job Rotation, the employee is shifted from one job to another
9. Q4 Job Enrichment does not include empowering employees
10. Q5 Recruitment and Selection are the same
11. Q6 Promotions are always based on merit
12. Q7 The training method that uses artificial work environments is known as simulation
13. Q8 Orientation or induction training helps new employees understand the organization’s culture and policies
14. Q9 Employee welfare does not lead to higher morale and productivity of employees
15. Q10 Workers participation is about employees playing a greater part-in the decision-making II Answer (a and b) OR (p and q) MARKS: 15
    • a) Define Human Resource Management. What are the objectives associated with human resource management? 8
    • b) Discuss the role of Human Resource manager in insurance sector. 7
    • p) Discuss the Bring out the difference between Personnel management and Human Resource Management 8
    • q) Explain the factors that strongly influence the establishment of human resource department and depict with diagram the common structure of the human resource department Ill Answer (a and b) OR (p and q) MARKS: 15 7
    • a) Explain the objectives of Job Evaluation. 8
    • b) Explain the factors affecting Job Satisfaction. 7
    • p) Explain Factors affecting Job Design. 8
    • q) Explain the term Job Specification and state its contents. IV Answer (a and b) OR (p and q) Marks: 15 7
    • a) Explain the concept of CRM and explain CRM in banks and insurance companies 8
    • b) Explain the needs and objectives of training in detail. 7
    • p) What do you mean by Recruitment? Explain in brief external Sources of Recruitment. (08)
    • q) Explain in brief various bases of promotions. V Answer a) and b) OR c) short notes (any 3) 7
    • a) Define ‘performance appraisal’.How can 8
    • b) Discuss in detail the process of performance appraisal. 7
    • c) Short Notes (Answer any 3) 15
    • iii) Steps involved in the selection process
    • iv) Benefits of training to the organization

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