B.Com In Banking & Insurance (BCBI) Sem VI 2016 2017 April 2017 HUMAN RESOURCE MGMT 60 MARKS Question Paper - Mumbai University | munotes

Questions asked in this paper

• N.B. (1) Answer all questions
• (2) Figures to the right indicate full marks

1. Q2 Explain the concepts. ( Any Five) 15 marks
2. Q6 Frauds
   • a). Define 'Transfer'.and indicate why transfers are necessary? 7 you will search prospective employees for your bank andalsoexplain 8 the advantages and disadvantages of each source in brief 3 a) welfare measures and state its types. 7
   • b) Case study. 8 Chaudhary and Chaudhary insurance company has an army of skilled,matured and experienced manpower. The company wants people different: specialisation to give technical inputs. Under this new scheme,company decided to give test to every employee. If employees qualify,then only they will be eligible for promotion, irrespective of the The company is implementing this rigorously over the last one
   • Q.P. Code : Explain briefly the methods of promotion normally used in the public Will you support the promotion test as introduced in Chaudhary &
   • c) Outline the causes of industrial accidents and indicate how they can 27
   • d) Case study. 8 Birla Sunlife Insurance company is facing problems. Company started its operations 8 yrs back and then it was successful because they were offering At a quarterly meeting of the company the marketing manager announced that there was a drop number of insurance policies sold last quarter Therefore a training programme was conducted for its sales force in order to improve the quality of customer service. It was a short training and in house programme was conducted What are the benefits associated with training & development
3. Q2 Can you suggest some methods of training for Birla Sunlife Insurance 4 Write short notes. (Any three): 15
   • d. Employee appraisal measures (any 4)
   • e. Role of vigilance department

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