Bachelor of Management Studies (B.M.S.) SEM V 2018 19 May 2018-19 S Logistics Supply Chain Management Question Paper - Mumbai University | munotes

Questions asked in this paper

• 2) Figures to the right indicate marks

1. Q1 Answer Any 2 of the following: 15 marks
   • a) What do you mean by Logistics? Explain various functions of Logistics
   • b) What is Supply Chain Management? Discuss participants involved in SC.M
   • c) From the following data calculate a 3 and 4 period moving average and forecast the demand for
2. Q2 Answer Any 2 of the following: 15 marks
   • a) Explain merits and demerits of Pipeline and Ropeways mode of transportation
   • b) Write a detailed note on Public and Private Warehouse
   • c) Discuss the principles and guidelines of Material Handling
3. Q3 Answer Any 2 of the following: 15 marks
   • a) What are the assumptions in model? M/s. Mahadev Enterprises consume 1000 units of a component annually. Price per unit is Rs. 20. Ordering cost per order is Rs. 200. Inventory carrying costs are estimated to be 20% of total inventory turnover. Determine Economic Order Quantity
   • b) Explain the term Logistical Costing with the help of Mission Based Costing
   • c) Discuss the elements for Internal Performance Measurement
4. Q4 Answer Any 2 of the following: 15 marks
   • a) Write on Unit Trains and Deep water ports
   • b) Distinguish between 3PL and 4PL
   • c) global issues and challenges in Logistics and Supply Chain Management
5. Q5 Read the following Case and answer the questions given below: M/s. Lock Master is a supplier of Door locks, Handles and door stoppers in domestic as well as commercial markets. Due to in this field the sales of the company has gone down and this has affected the overall profitability of the company In one of the recent quarterly review meeting, The Area Sales Manager presented a Marketing and Distribution report in which he highlighted some core problem areas relating to sales staff. Most of the sales staff are very old who are not able to understand the latest models and innovative mechanism system used for the locks and other related products. This prevents them from 15 marks
   • Q. P. Code: 31264 convincing and negotiating properly with various retailers, the sales techniques used by the employees is traditional and out dated. Less attention is given on the training of the apart from this the company do not provide any discount for purchasing in bulk neither conducts any contest for the retailers like other competitors, and follow strict company policies for buying Due to.all these reasons there is a decline in sales of their products
   • 1) What are the problems in the above case study
   • 2) Suggest some strategies or solutions for the problems discussed in the case
   • 3) Explain the 7 R’s of Customer Service

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