B.Com In Banking & Insurance (BCBI) Sem I 2022 2023 Nov 2023 BUSINESS COMMUNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 a) State whether the following are True or False 8 marks
   • 1.Semi block layout is very heavy on left side
   • 2.Slanting stories are told by superiors to subordinates
   • 3.Grapevine is a kind of vertical communication
   • 4.The sender and the encoder may be two different persons
   • 5.Written communication has legal value
   • 6.Listening is a complex process
   • 7.Killing of a girl child is a human rights violations
   • 8.Grapevine is an informal secondary channel of commumnication
   • 9.For efficient manaegement ,line of communication should be kept as short as possible 10, A message and a communicationare the same a Q.1.b) in the blanks choosing the best alternative from the ones given 8
   • a. Law does not allow people to profit by
   • b. Use of very difficult jargons to
   • c. People speaking same language can never have
   • d. Business ethics is part of the ----------of business e, Feedback is readily given in an
   • f. The physical and of computer are (a communist ,to make common ,to keep distance )
   • i. The adult human mind
   • a. Hearing is
2. Q2 A is computer ethics ? Write ten commandments of computer ethics 7 marks
   • B. List and explain the factors of communications. 8
   • D. What is the difference between direct advertising and surrogate advertising. 8 List and explain any three physical to communications.
3. Q3 A. Why is it necessary to learn to write effective Business letters with example. B What is meant by feedback? Is it a part of communication cycle explain / FYBBI SEMI SUBJECT NAME-BUSINESS COMMUNICATION 2.30HRS 75marks What are the ways to improve team listening ? explain about listening skills 8 Discuss the role of good listening in note taking ? Write an application along with resume in response to the following 8 an experienced sales assistant with knowledge of typing and office routine. Box E550 of India -Mumbai 4000001 8 marks
   • B. How are child labour and the economy of developing country related ? What is meant by “status block “ ?7How do they hinder communication ? 8 D Mention some ways in which failure to utilize channels properly can result in 7 You have got admission for the MBA course is a reputed management 8 institute .Draft a letter of resignation addressed to your current employer What are the different types of paragraphs and list it with examples Write short notes (any 3)
   • 2.Diagonal Communication
   • 3.Purpose of listening
   • 4.Surrogate advertising
   • 5.Business Communication

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