B.Com In Banking & Insurance (BCBI) Sem I 2016 2017 March 2017 BUS.COMMUNICATION Question Paper - Mumbai University | munotes

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Q2 (a) Discuss the significance of Feedback. 8 marks
- (b) Discuss 'Raising as.an objective of communication
- (c) Discuss 'Silence' and 'Posture' as methods of Non-verbal communication
- (d) Discuss Upward Communication and the methods commonly used in it
Q3 (a) Discuss the advantages and disadvantages of using the Internet
- (b) Discuss the characteristics of effective listening Discuss Cross-cultural Barriers to communication
Q4 (a) Draft a Letter of Application with Curriculum Vitae in reply to the following advertisement: 'Wanted young graduates to work as Sales Representatives for a reputed media house.' Apply to Box No. 45140, Times of India, Mumbai. Use the Complete Block layout Mr. Sameer Hirani has been selected for the post of a sales Representative in a reputed media house. Draft a letter of Acceptance on his behalf, using the Semi Block layout
Q5 Write short notes on the following (Any Three)
- (b) Cellular phones - advantages and
- (c) The Process of Communication
- (d) The Importance of Business Ethics
- (e) Dumping of Medical and E-waste

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