B.Com In Banking & Insurance (BCBI) Sem I 2016 2017 Oct 2017 ATKT EFFECTIVE COMMUNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q2 Encouraging employees to perform is
2. Q3 The fastest means of communication is
3. Q4 Itis who decides the feedback 7 Sender needs% to send out a message
   • B) Match the Following 05 1, Electronic media a. oral and written communication
4. Q2 Horizontal channel b. speedy means of communication 3.Video conferencing communication between equals
   • d. warning letter
   • C) State whether the following statements are True or false. 05
5. Q2 WAN connect a number of computer spread over a relatively small area
6. Q3 Video conferencing can be done through internet
7. Q4 An oral warning is a soft warning communication often leads to ego clashes 2 A)Explain the communication cycle with the help of its components 08
   • B)Explain the factors that makes the communication effective 07
   • C)Explain the term Motivation with the help of examples. 08
   • D) What are the main objectives of communication? Explain any two of them, 07 are the advantage and disadvantage of Oral communication?
   • B) Explain any two types of Non-verbal communication in detail
   • C)Explain verbal communication? Give advantage of verbal communication
   • D)What are the advantages of Written communication?
   • A)Discuss “ Listening skill is an important skill like other communication skills”
   • B)As an in-charge of a sport club, write to Adidas Sports for enquiring about uniform for football team
   • C)A smart phone you brought from mobile gallery has been malfunctioning i frequently. Write a letter of complaint asking them for a replacement
   • D)Explain Semantic barrier and Physical barrier to commranication
8. Q5 Attempt short notes on the following. (Any three)
9. Q2 Visual Communication
   • b) Process of
   • c) Psychological Barrier
   • d) Types of Interview
   • e) Body Language

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