Bachelor Of Management Studies (BMS) SEM I 2022 2023 Nov 2023 BUSINESS COMMNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 A) Fill in the Blanks (Any 8) a secondary, informal channel of communication 8 marks
2. Q2 Non-verbal communication is a to verbal communication
3. Q3 Notices and circulars are examples of . Communication
4. Q4 People of different time zones often have a problem in communication. This example of a. Barrier to Communication. (Physical/Psychological Semantic) 5.gives legal validity to a letter
5. Q6 is the response given by the receiver to the sender’s message
6. Q7 A Curriculum Vitae is commonly known as
7. Q8 Body Language is also known as
8. Q9 In SOP, S stand for
9. Q10 Notices and circulars are example of communication
   • (B) State whether the following statements are True or False (Any 7). 07
10. Q1 ATM stands for Any Time Money
11. Q3 Body language is non-verbal communication Expertise is available for free
12. Q5 Decoding completes the cycle of communicate
13. Q6 Managers should be good listener
14. Q7 There is complete invclvement of the listener in passive listening Pal VC FYBMS Subject - Business Communication-| 2%-HRS 75-MARKS
15. Q8 Listening and hearing are different activities
16. Q9 Formal communication is time consuming
17. Q10 Hierarchy means grading according to status or position in an
18. Q2 A Define Communication, Explain role of feedback in communication 8 marks
    • B. Advantages and disadvantage of Downward Communication. 07
    • C. Write a Note on Information. 07
    • D. Explain advantages and disadvantage of written Communication, 08
19. Q3 A. Write note on psychological barriers. 8 marks
    • B. What is active listening? Explain its importance. 07
    • C. What is Ethics? Explain its importance in Business. 08
    • D. What is SOP. Explain it in brief. 07
20. Q4 A. Draft a letter of Job Acceptance on behalf of Mrs. Taneja for the Post of Assistant Professor in Reputed College.(Use Full Block Form) 08
    • B. Draft a letter of Application with Vitae for the Post of Account Manager in C You have received an offer for the position of a Senior Sales Executive at U Foam Mattresses. Write a Letter of Job Acceptance. (Use Semi blocks form). 08
    • D. After a commendable service as a Personal Secretary for the Past 10 years, you have decided to quit your job due to unavoidable domestic circumstances. Write a Letter of Resignation. ( Use the Modified Block layout). 07
21. Q5 , Short Notes (Any Three) 15 marks
22. Q1 Write a note on Internet Etiquette
23. Q2 Disadvantages of horizontal communication
24. Q3 Types of listening
25. Q4 Cycle of communication
26. Q5 Write note on intellectuals Property Rights
27. Q5 Explain any three mode of communication 15 marks

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