Bachelor Of Management Studies (BMS) SEM I 2018 19 Nov 2018-19 FOUNATION OF HUMAN SKILLS Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 All questions are compulsory
   • A) State whether the following statements are true or false (Any eight) 08
   • i. Heredity factors are major determinants of personality
   • ii. trait includes attributes such as trust & cooperation towards others lii. Vicarious learning is also known as Direct Experience in forming the attitude
   • iv. Judicial Function of thinking style likes to judge and evaluate other people and things
   • v. Social learning theory emphasizes on learning by observing others
   • vi. One of the indicators of high Spiritual Quotient is having Vision
   • vii. Task groups are permanent in nature
   • viii. Reward power is same as coercive power
   • ix. Most big organizations have a dominant culture and numerous sets of subcultures
   • x. Group cohesiveness leads to social loafing
   • B) Match the following (Any Seven) 07
2. Q2 Cause of still born babies b. Physiological stress
3. Q3 feedback
4. Q4 Ego-defensive function of d. Having two contradictory ideas
5. Q6 High blood pressure f. Force leading to organization change
6. Q8 Brainstorming h. Involving group of dissatisfied people in
7. Q9 Technology i. Protects the self-image from the threat
   • A) Explain the MYERS — BRIGGS (MBTI) indicator of personality assessment. 08
   • B) Diagrammatically explain various quadrants of Johari Window. 07
   • C) What do you mean by perception? Explain various factors influencing individual’s
   • D) Write a note on Operant Conditioning theory by B.F. Skinner. 07 Paper Subject Code: 81909 Foundation of Human Skills
   • A) What do you mean by Work Groups? Explain various factors affecting work groups. 08
   • B) Write a note on Work Teams
   • C) “Though political behavior is inevitable in the organizations, managers can still prevent excessive damange to organizational performance by taking some action”’. Justify this statement by explaining various initiatives which can manage political behavior. O7
   • D) Explain negative & positive outcomes of conflict. Explain various conflict resolution
   • A) Write a detailed note on MC Gregor’s theory X & theory Y. 15
   • B) What do you mean by organization culture? Explain various characteristics of an
   • C) Write a note on motivation. 07
   • A) What do you mean by change? Explain various sources of resistance to change. 08
   • B) What do you mean by Organizational Development (OD)? Explain various OD
   • C. Write short notes on: (Any three) 15
8. Q1 Stress Kurt Lewin’s Model of organizational change
   • iv) Attitude
   • v) Creativity

Read from the scan above, so a character or two may differ. The scan is the original.