Bachelor Of Management Studies (BMS) SEM I 2019 20 Nov 2019-20 BUSINESS COMMUNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 Fill in the blanks with appropriate words (any eight) In organizational hierarchy information travels from
2. Q2 Listening is a mix of physical and activity communication signs, symbols, graphs and charts are used
3. Q4 A person’s voice, tone and pitch is referred as is the study of body movements
4. Q6 Communication between Sales Manager and Accounts Manager is an example of
5. Q7 Reading, writing, speaking and are important communication skills is the final component in the communication cycle is the process of passing information and understanding from one person to another
6. Q10 is a well-established channel of informal communication in every
   • b) Match the following (any Seven) 07 Posters Study of body movements
   • a) Whatare the characteristics of corporate communication ?
   • b) Explain the importance of communication in corporate world 07
   • c) Explain the formal channels of communication in detail 15 G3 What is communication? Expiain the process indetail
   • b) How to make Oral communication effective OS
   • a) the advantages and disadvantages of written communication? Explain various types of listening O8
   • b) Explain the role of informal channels of communication in organization
   • c) What is the importance of business ethics? 08
   • d) Explain in detail semantic barriers to communication 07 Ramesh has been offered the post of general manager in India Ltd. Write a letter Acceptence on his behalf
   • b) Mr. Akshay is seeking admission to Cambridge University. He has passed B.Com with first class and finished his MBA. He loves travelling and singing. Draft SOP for him. 07 Write short notes ( any three) 15 Advantages of Downword communication
7. Q2 Corporate communication
8. Q3 Body Language
9. Q4 Resolutions
10. Q5 Counseljng as an objective of communication

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