Bachelor Of Management Studies (BMS) SEM I 2019 20 Nov 2019-20 FHS I Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 A. State whether the following statements are true or false (Any Eight) 8 marks
   • i. Open self of Johari window is also known as free area
   • ii. Sub cultures are mini cultures within the organization
   • iii. | The white hat in six thinking hats represents emotion
   • iv. learning theory was introduced by Ivan Pavlov
   • v. Task group is defined by an organization structure
   • vi. thinking is a physical symptom of stress
   • vii. | According to McGregor, Theory Y assumes that employees are lazy by nature
   • viii. coalition is a political tactic
   • ix. Change is a constant
   • x. Intelligence is also observed in animals and in plants
   • B. Match the following (Any seven) 07
   • A. Drug Abuse Way of thinking, feeling , Behaving
   • F. positive and negative reinforcement
   • 7. Type of organizational culture | G. Blind area
   • 8. Carrot and stick H. Baseball team 9, Johari Window Belief about a class of people
   • 10. Green Hat
2. Q2 a) Explain various personality traits & their impact on behaviour in organization? 8 marks
   • b) Explain various errors in perception in detail. 07
   • c) What are the sources of emotion and moods? 08
   • d) Define learning. Explain various learning theory. 07
3. Q3 a) Discuss types of formal and informal groups with examples. 8 marks
   • b) What are the various political tactics used to gain power? 07
   • c) What are the advantages & disadvantages of conflict? 08
   • d) Define Teams. Explain various types of teams. 07
4. Q4 a) Write a note on Maslow’s theory of need hierarchy? 8 marks
   • b) What are the functions and characteristics of organizational culture? 07
   • c) Explain Alderfer’s ERG theory & Herzberg’s two factor theory. 08
   • d) How to build support for change? 07
5. Q5 a) what are the sources of stressors? 8 marks
   • b) What are the characteristic of organizational development? 07
   • c) Write short notes on: (Any 3) 15
   • 1. Benefit of resistance
   • 4. Thinking Hat
   • 5. Johari Window All the best

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