Bachelor Of Management Studies (BMS) SEM IV 2017 2018 April 2018 IN BUSINESS MGT Question Paper - Mumbai University | munotes

Questions asked in this paper

• li Figures to the right indicate full marks

1. Q1 Choose correct alternatives. (Any 8) 8 marks
   • 1. predicts future trends & behaviors, allowing business managers to make proactive,
   • 2. The most important reason for failure of MIS is ‘
   • a) Use of proper tools for design Non-involvement of end-user
   • c) Improper Specification None of the above
   • 3. An information system that supports the planning and assessment needs of executive
   • c) ERP d). None of the above
   • 4. In type of BPO, customer has to carry out significant part of process in-house
   • c) Comprehensive BPO d) None of the above
   • 5. ERP system is built on a utilising a common computing platform
   • 6. The full form of OLAP is
   • 7. The primary key having two or more attributes is called as
   • 8. Data Cleaning is the process of
   • a) Advanced analytical and technical skills b) High degree of specialist expertise
   • c) a nor b d) Botha & b
   • 10. the primary users of SCM systems?
   • a) Accounting, finance, logistics, and production b) Sales, marketing, customer service
   • c) Customers, resellers, partners, suppliers, and distributors d) All of the above State whether the following statements are True or False (Any 7) 7 Marks role of ETL process is to identify erroneous data and to fix them
   • 2. relational database model was created by E.F. Codd
   • 3. refers to accuracy of data
   • 4. Knowledge Management is a component of DSS Enterprise Resource Planning (ERP) is an example of a single user database
   • 6. The basic idea of CRM is to treat different customer differently
   • 7. and market research are the examples of inbound services
   • 8. Business Intelligence is a part of XRP
   • 10. technique is used in data warehouse
2. Q2 A. Define MIS? Explain the Characteristics of MIS? 8 marks
   • B. What are the Reasons for the failure of MIS? 7
3. Q2 any five applications of DSS? 8 marks
   • B. Discuss the Relationship of DSS. with MIS? 7
4. Q3 A. Explain in brief Lifecycle of ERP? 8 marks
   • B. How does workflow automation help CRM? 7
5. Q3 in brief the different Components of E-SCM. 8 marks
   • B. Write a note of Architecture of ERP. 7
6. Q4 A. What are the different types of Keys in DBMS? 8 marks
   • B. What is DBMS? Why do we need databases? Explain with example. 7
7. Q4 the Data Warehouse Architecture with suitable diagram. 8 marks
   • B. What are the challenges faced by KPO industry? 7
   • A. the benefits of Business Process Outsourcing? 8
   • B. Explain in brief Cloud computing service model? 7
8. Q5 Write Short Notes (Any 3) 15 marks
   • 2. Extended ERP
   • 3. -Data mining
   • 4. Integrity Constraints
   • 5. ITO

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