BCom In Accounting & Finance (BCAF) SEM II 2022 2023 Apr 2023 F BUSINESS COMMUNICATION II Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 A. Fill in the blanks with suitable options: (Any 8 marks
2. Q1 A Selection or Employment interview is also known as helps to improve the efficiency and motivation of the employee is often held for problem solving and decision making
3. Q4 The first step in organizing a meeting is to are based on the findings of a Business Report
4. Q6 toa meeting for discussion or an exchange of views provides a personal touch which is very valuable for building good will can reduce tensions and frustrations and set practical and attainable
5. Q9 Suggestion Schemes are an communication
6. Q10 The person who gives the interview is called — Determine the purpose, Conference, Group Discussion, Appraisal, Job)
7. Q1 (B) Match the following. (Any Seven) Vote of Thanks Enables selection of right candidate Review of Performance item in the agenda 7 marks
8. Q6 SWOT Analysis F Value of a Product or
9. Q7 Notice G
10. Q10 Good will House
11. Q2 (A) is an Interview? Enumerate the types of interviews. 8 marks
    • (B) Define meeting. W hy meetings are considered important by business 7
    • (C) Define meeting. Explain the various types of meetings. 8
    • (D) Define Interview. How should an interviewer prepare to conduct a Selection 7
12. Q3 (A) Define Public Relations. List and explain any five measures to promote the External Public Relations of an organization 8 marks
    • (B) and explain the factors that must be considered to organize a successful 7
    • (C) What are the different types of conferences? What is the significance of each 8
    • (D) What are the major functions or activities of Public Relations 7
13. Q4 (A) Mahesh purchased LG Refrigerator from Mahavir Electronics. However, he did not receive the gift item with the refrigerator as promised through their advertisement. Although, he repeatedly requested that the gift be supplied to him, they did not do so. Complaint to Consumer Grievance Redressal Forum to seek compensation. Use the Complete Block Layout 8 marks
    • (B) As the General Manager of The Group of Hotels Pvt. Ltd. write a letter of Inquiry addressed to Mehta Textiles Pvt. Ltd., asking for a quotation for 2,000 bed sheets and 4,000 pillow covers. Use the Complete Block Layout 7
    • (C) A Committee has been appointed to investigate the possibility of starting a Photocopy cum Stationary Shop in your College premises. Draft a Feasibility Report with suitable recommendations 8
    • (D) Draft a letter from Akshara Saris. Dadar to Swaraj Saris, Bangalore complaining about a delay in the delivery of goods ordered by them. Use the = Write Short Notes: (Any Three) (15) Advantages of Meetings 7
14. Q2 Crisis Management
15. Q3 of Interviews
16. Q4 Advantages of Conferences 5; Objectives of Public Relations Department

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