BCom In Accounting & Finance (BCAF) SEM II 2016 2017 Sep 2017 ATKT COMMUNICATION SKILLS Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 A) the blanks : (any eight) 8 1) The Sales person on his part has to deal with tactfully 7 2) letters must follow the formula ) A Resume is also known as a Biodata or
2. Q4 A is the formal document inferring the members about the meeting to be conducted
3. Q5 The the list of issues to be discussed at the meeting
4. Q6 communication has no formal structure unlike languages 8 7) is a common phenomena in classroom 7 8) have keen developed by man to represent an idea or a concept
5. Q9 The study of — Movements is called kinesis 8 10) means potential business, so they must be acknowledged promptly 7 B) State whether the following statements are true of false: (any seven) 7
6. Q2 The sales letter must get itself to be read
7. Q8 Reports may be short or long
8. Q4 The proposal must be clea rly and concisely presented
9. Q5 Success of the meeting depends largely on the chairperson
10. Q6 Proximics is the Study of body language
11. Q7 Non-directional interviews are not dialogues
12. Q8 Quorum is the list of people attending the meeting
13. Q9 Bulletins promote the image of an organisation outside the organization 2 A) Drafta sales letter to promote the sale of solar water heaters. &
    • B) Draft a letter to vice-principal requesting her to give a letter of reference as you 7 for a job elsewhere. You are as assistant manager in the finance department of the company
    • A) ot the Gymkhana you have been asked by the principal to prepare a 8 report on the recently conducted’ Krida Mahotsava’ in the college submit your report with
    • B) of the college make enquiry with M/s Fire Proof Ltd. about furniture to be 7 purchased for college
14. Q3 A) Whatare the advantages and disadvantages of oral communication?
    • B) Explain the importance of listening and explain various types of listening
    • A) Non-Verbal communication is an important aspect of effective communication - comment
    • B) Explain the importance of body language
15. Q4 A) Whatis report? Explain the types of report
    • B) What is Agenda? Explain with appropriate example
    • A) What is the importance cf public relations in an organization?
    • B) What are the principles of effective communication?
16. Q5 Write short notes (any 3)
    • A) Parts of report
    • C) Types of listening
    • D) Gestures
    • E) letters

Read from the scan above, so a character or two may differ. The scan is the original.