BCom In Accounting & Finance (BCAF) SEM II 2019 20 Nov 2019-20 ATKT BUSINESS COMMUNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q2 should (need based. choice based. quality based ) is an ongoing activity. ( conference, group discussion. public relations ) 4+. provides a personal touch which promotes goodwill
2. Q5 Promotional leaflets and flyers are used
3. Q6 A/An the list of items to be discussed at the formal meeting
4. Q7 The first step towards organising a meeting ( decide the venue, determine the purpose. inform the members )
5. Q8 are based on the findings of a business report ( recommendations, term of reference, appendix )
6. Q9 The Right to Information Act was passed in the 1995, 2005)
7. Q10 The third stage of a selection interviewis
   • b) Match the following ( any 7 )
8. Q2 Vote of thanks b. Last item in the agenda
9. Q4 Chairperson d. Formal expression of decision taken
10. Q6 Resolution f. Ensure proper conduct of meeting
11. Q7 Role analysis g. Provides information for the slides
12. Q8 Video chat h. Enables selection of right candidate
13. Q9 Review of performance 1. External
14. Q10 Open House Participants at a conference
15. Q2 a) Explain the of conterences
    • b) Define Interview hoy an interviewee should Prepare to conduct a Selection Write a note on objectives OfPR
    • d) When Should an exit be conducted what are its advantages committee has been to inVestigate the feasibility Of starting a hotel atVirar Prepare a report with for the same OS
    • b) Mr Rahul want to purchase Washing machine rite a letter of enquiry On his behalf Tushar electronics enquire about the model. features and price Mr Raut bought a fruit drink and from 4 supermarket at the time of opening can he realized that the can Sold to him Where post expiry date draft a letter of complaint on his behalf used Modified block form US
    • d) a Notice and agenda for a Board of Verma 4ssociate
16. Q4 a) Draft a sales letter to Promote a sale Of dining table for six People use
    • b)A driving licence has not been issued to you in spite Of passing the driving test and Submitting or related documents draft a letter under The Right Information Act asking about the delay reason
    • C) Write a letter addressed to president of district consumer redressal forum Gokhale Road Dadar, Mumbai, complaint a defective Tab sold to you by
    • d) Summarise the following passage Buying things today is so simple. Just enter a shop, say a book store, choose the desired book and pay for it. Long ago. before the invention of money, how did people trade? mos: primitive way of exchange should be the barter trade. In this form of transaction. people tised goods to exchange for the things that they had in mind. For instance. if person book and he had a spare goat, he must look for someone who had the exact Opposite. that is that someone, say person B. must have a spare book of A's choice and is also in need ofa goat. Having found such a person, the problem does not end here. A big goat may worth not only Gne book, hence person B may have to offer person A something else. five chickens. However, he runs the risk of person A rejecting the offer as he may not need the chickens. The above example clearly illustrates the inefficiency of barter trading. Many vears later, the cumbersome barter trade finally gave way to the monetary form of exchange when 4 the idea of money was invented. In the early days, almost anything could as j money: beads, shells and even fishing hooks. Then in a region near Turkey, gold coins were used as money. In the beginning, each coin had a different denomination
17. Q5 Write short notes ( any three )
18. Q2 Medical interview
19. Q3 WASP the technique of interview
20. Q4 Video conferencing
21. Q5 Advantages of commitice meetings

Read from the scan above, so a character or two may differ. The scan is the original.