BCom In Accounting & Finance (BCAF) SEM II 2017 18 Oct 2017-18 BUS. COMMUNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 A Selection Interview is a type of Interview
2. Q2 The RTI Act came into force in the year
3. Q3 The full form of AIDA is , Interest, Desire, Action Letter of Inquiry is sent in response to an advertisement
4. Q5 The full form of EGM is General Meeting
5. Q6 Public Relations is an activity [on-going/unplanned/occasional]
6. Q7 Interview is conducted for an employee who is leaving an organization
7. Q8 A Order is placed for a new product which is launched in the market
8. Q9 Promotional Leaflets and Fliers are used for
9. Q10 A/An is the list of items to be discussed at a formal meeting
10. Q1 B. State whether the following statements are True or False: (Any 7): 1; Group Discussion is a Selection Interview 7 marks
11. Q2 Inquiry under the RTI Act can be made on any and every subject
12. Q3 Structured Interview is planned on the spot
13. Q4 All Business Reports recommendations
14. Q5 Panel Interview there is only one interviewer
15. Q6 A proposal that is adopted in a meeting is known as a Motion
16. Q7 Decisions cannot be taken at a conference
17. Q8 Private bodies are not directly covered under the RTI Act videoconference audio-visual communication is possible
18. Q10 A District Consumer Forum deals with complaints up to the value of Rs. 20 lakhs
    • Q. P. Code: 12170
    • a. List and explain the stages of a Job Interview. 7
    • b. List any five advantages and disadvantages of Conferences. 8
    • c. Discuss the need and conduct of an Appraisal Interview. 7
    • d. Define Public Relations. List and explain any five methods of promoting the Internal Public Relations in an organization 8
19. Q11 l. a. Draft a Letter of Inquiry from Hotel Sea Queen, Juhu, Mumbai to Meet Electronics, Opera House, Mumbai asking about the brands, models and rates of various LED television sets available in the market as they would like to purchase a few for their hotel rooms. Use the Full Block layout 7 marks
    • b. Draft a letter from Kalanagar Saris, Dadar, Mumbai to Mangalam Saris, Mysore complaining about a delay in the delivery of goods ordered by them Use the Modified Block layout 8
    • c. Prepare an Individual Report with recommendations on the declining sales of 10
    • d. Draft.a Notice and Agenda for a routine Board Meeting of Aero Automobiles, 5
20. Q1 V. Draft Letter promoting ‘Anjali’, a herbal shampoo that has recently been launched in the market. Use the Semi Block layout 7 marks
    • b. Draft a letter addressed to The President, District Consumer Redressal Forum, dishwasher sold to you by Hira Electronics, Girgaum, Mumbai. Use the Complete 8
    • c. You have not received your Passport for the past three months in spite of having fulfilled all formalities. Draft a letter under the RTI Act addressed to The Passport Officer, Passport Seva Kendra, Marol, Andheri (East), Mumbai inquiring about the reason for the delay 7
    • Q. P. Code: 12170
    • d. Summarize the following passage: Millions of people worldwide use the Internet to share information and to communicate and programmers are all harnessing the power of the Internet. With the Internet one can send messages, notes, letters, documents, pictures, video and sound clips — just about any form of communication, as effortlessly as making a phone call. The flood of information that the Internet offers helps to open up the minds of people. With the World Wide Web, anyone can publish his or her ideas. With the Internet anyone who has something to say can be heard 8
    • Q.V. Write Short Notes: (Any Three) 15
21. Q1 Exit Interview
22. Q2 The Role of a Chairperson ina Meeting
23. Q4 Types of Company Meetings
24. Q5 Preparation for a Job Interview

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