BCom In Accounting & Finance (BCAF) SEM II 2021 2022 2022 BUSINESS COMMUNICATION II Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 in the blanks with suitable options. 40 marks
   • l. A interview is also known as Job interview a list Of items to be deliberated upon in a meeting The meeting begins when there is a
2. Q4 IS aN ONGOiNg activity A/An provides a personal touch which promotes goodwill
3. Q6 are designed to be handed out to for sales promotion
4. Q7 A/An. Provides written intimation about the date, time and venue of a business meeting. (Notice Resolution Agenda Minutes of meeting)
5. Q8 Recommendations are based on the findings of a Business
6. Q9 are an example of Upward communication
7. Q10 Catalogues, Price — list and Product Literature are sent by a seller in response to a letter of A conference should be Interviews are conversations with IS the One who is being interviewed
8. Q14 Meetings are conducted once a year
9. Q15 Transparencies must be covered with ------- paper
10. Q16 helps to improve the efficiency and motivation of the employee 17, The first step in the WASP technique N (Wi — Fi for the candidate Wish from the candidate Welcoming the candidate Work 18, in building a good image of the company 19, IS /are element of body of a business report?
11. Q20 What is the time limit to get the information under RTI Act 2005?
12. Q2 Attempt any One. 7 marks
    • a. How should an Interviewer prepare himself for an interview?
    • b. What is an Interview? Enumerate the types of Interviews Define meeting. What are the advantages and Disadvantages of Committee Meeting? Attempt any One. 07
    • a. What is mean by Conference? What are the different Types of Conterences?
    • b. Define Public Relations. List and explain any five measures to promote the Internal Public Relations of an Organisation Define Public Relations. Discuss its purpose and objectives in modern business
13. Q4 Attempt any One. 7 marks
    • a. Rain Care of Dadar would like to know more about the Umbrellas Rainware manufactured by M/s Mehta and Shah. Draft their letter of Inquiry
    • b. A to Z stationary store had ordered a variety of pens trom Cello Pen Dealers. On receiving the delivery of the consignment, they found that an entirely different set of articles has been sent to them. Draft their complaint and claim asking for replacement of goods Draft a sales letter to promote Diet
14. Q5 any One. 7 marks
    • a. Amrit Lal had paid his telephone bill in time, yet his telephone line was disconnected on charge of non — payment. this has happened for the third consecutive month, a letter on his behalf addressed to the Consumer Redressed Forum seeking compensation for the harassment and immediat - restoration of the connection. Use the complete block layout
    • b. As per the instructions of the Director, the Employees Welfare Committee appointed a committee to study and consider improving the canteen facilities of the company. an L Draft an RTI Letter seeking information regarding your application for a passport has not been processed in spite of having submitted all documents required over two months ago
15. Q6 Write short notes (Any Two) 7 marks
    • a. 4 Principles of Effective Presentation Functions of the Public Relations Department of an Organisation
    • d. Importance of Interview

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