B.Com In Banking & Insurance (BCBI) Sem III ATKT ORGANISATIONAL BEHAVIOUR Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 Unconditional Stimulus 1. Characteristics of perception
2. Q2 Repetition 2. Stereotypes
3. Q3 Beliefs about a class of people 3. Bandura
4. Q4 Span of control 4, 2 Forms of departmentation
5. Q6 6. Number of subordinates supervised by
6. Q8 8. Mediator
   • B) State whether the statement are True or False:
7. Q1 Mass Media has no tremendous effect on human behaviour
8. Q3 Blind self is our basic public personality
9. Q4 Our hidden self cannot be known to others unless we disclose it
10. Q5 Social learning is commonly referred as observation learning or modeling
11. Q7 Expert power comes from higher authority
12. Q8 Strokes may be Positive , negative or mixed
13. Q9 Frustration is caused by only internal causes,
14. Q2 Explain the Big Five modei of personality. 8 marks
    • B) Discuss traits theory of personality. 7
    • C) Explain Classical conditioning theory of learning. 68
    • D) Justify “Perception in Organisation”. 7
15. Q3 A) Define the term Emotion. Explain Sources of Emotions
    • B) Discuss types of decision taken in an organisation. 7
    • C) Explain process of Communication? 8
    • D) State types of power. 7
16. Q4 A) Elaborate the process of Negotiation. 8 marks
    • B) Explain in brief types of transaction. 7
    • C) Discuss New Organisational design. 8
    • D) Discuss some measures to reduce employee frustration. 7
17. Q5 “Johari Window helps us to understand self and others Effectively” Justify. 15 marks
18. Q5 Short Notes (Any 3)
    • ii. Communication
    • iii. | Elements of Organisational Structure
    • v. Frustration & its Causes

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