B.Com In Banking & Insurance (BCBI) Sem III 2019 2020 Oct 2020 ORGANISATIONAL BEHAVIOUR Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 Conciliator is a natural third party who facilitates a negotiated solution by using
2. Q2 Group leadership effects cohesiveness of groups
3. Q3 Mass media has no tremendous effect on human behaviour
4. Q6 Moods are similar to emotions 7, Learning is only subjective
5. Q8 Type B people tend to be very productive as they work very hard
6. Q9 Our hidden self cannot be known to others unless we disclose it
7. Q10 Social learning is commonly referred to as observation learning or
   • b) Match the Column ( Any 7)
8. Q1 Span of control a. Bandura
9. Q2 Matrix b. Two forms of departmentation
10. Q3 Brainstorming c. Characteristics of perception
11. Q7 Grapevine g. Number of subordinates supervised by manager
12. Q10 Beliefs about a class of people j. Horizontal communication Explain the common errors in perception OS
    • b) Explain the big five model of personality 07
    • c) Justify ‘Perception in organisation” OS
    • d) Explain the classical conditioning theory of learning Explain the benefits of transactional analysis
    • b) Define the term emotion explain the sources of emotions Explain the process of communication
    • d) Define power and explain the basis of power 07
13. Q4 Explain the features of Matrix organisation 8 marks
    • b) Explain in brief the types of transactions
    • c) Explain in detail various causes of frustration us
    • d) Discuss new organisational design (7
14. Q5 Define organisational behaviour explain its nature and characteristics OS
    • b) Johari window helps us to understand self and others effectivity justify
    • c) Write short notes ( any three) 1S
15. Q2 Matrix organisation
16. Q3 team structure
17. Q4 group shift
18. Q5 Types of virtual teams

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