B.Com In Banking & Insurance (BCBI) Sem II 2016 2017 Feb 2017 ATKT EFFECTIVE COMMUNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 A) Fillin the blanks: 5 marks
2. Q1 of paper is another form of is an exercise tht often helps the process of remembering
3. Q3 is nothing but the summary of the business conducted in the meeting
4. Q4 Effective public relations helps organizations to reach out and communicate with its
5. Q5 Public relations deals with the relation of an
   • B) State whether the following statement is true or false : 5 ) 1) Quorum I the list of people attending the meeting
6. Q2 The secretary summarises what the meeting has achieved at the end of the meeting
7. Q3 Resolutions are the official records of proceedings at meeting
8. Q4 There is no fixed layout or design for a resume
9. Q5 The success of conference depends on the chairperson or his secretary
   • C) Define the terms: 5
10. Q2 Pitch
11. Q3 Minutes
12. Q4 Press conference
13. Q5 Memo
14. Q2 Oral presentation is a combination of verbal and nonverbal skills .Explain. 8 marks
    • B) What is the role of an organization during crisis? 7
    • C) Explain the importance of crisis management to an organization 8
    • D) What are the problems of group communication 7
15. Q3 A) Mr. Kumar has been promoted the post of senior manager(HRD) at the companies south Mumbai office. Draft the letter of promotion
    • B) Your credit card statement shows a debit of Rs.2500 you have not made Write a letter to the bank explaining the situation and requesting suitable action experienced lecturer to teach accountancy to senior section in a reputed college in Mumbai.” Post-graduate degree are preferred. Apply within 10 days with bio-data to post box no. 14, Times Of India,Mumbai-01 D Dinesh Food-mart wishes to ensure their premises against damage and loss by fire Draft the letter to be written to an insurance company m QA) A) As asecretary of a student Draft a report to the principal regarding poor quality of food provided in a canteen and suggestions to the same By Your statement of account shows excess balance without any prior notice. Wriie a letter to the bank asking about the details with reasons
    • C) Draft a letter of appointment to Mr. he is appointed as Senior manager (Administration) at Dadar branch
    • D) What is report? Explain the types of it
16. Q5 Write short notes (Any 3):
17. Q2 Press conference
18. Q3 Tele-conferencing
19. Q4 Posters
20. Q5 Reference

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