B.Com In Banking & Insurance (BCBI) Sem II 2016 2017 Sep 2017 ATKT EFFECTIVE COMMNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q2 Figures toe the right indicate full marks
2. Q1 A) the blanks: 5 marks
3. Q1 or research paper is
4. Q2 an exercise that often helps the process of remembering
5. Q3 is nothing but the summary of the business conducted in the meeting
6. Q4 Effective public relations helps organisations to reach out and communicate with its
7. Q5 Public relation deals with the relations of
   • B) State whether the following statements are True or False: 5
8. Q1 The success of a depends on the chairperson and his secretary
9. Q2 The secretary summarises what the meeting has achieved at the end of the meeting
10. Q3 Resolutions are the official record of proceedings at meeting
11. Q4 Quorum is the list of people attending the meeting
12. Q5 There is no fixed layout or design for a resume Define the terms: 5
13. Q1 Minutes
14. Q2 Pitch
15. Q4 Memo
16. Q5 Press conference 2.2 A) the problems of group communication? 8
    • E) the role of an organization during crisis? 7
    • C) Oral presentation is a combination of verbal and non-verbal skills. Expiain. 8
    • D) Explain the imporiance of crisis management to an organisation
    • A) “Wanted and experienced lecturer to teach Commerce and Accountancy to Junior & a reputed college in South Mumbai”. Post graduate with a degree in education are preferred Apply with 10 days with Bio-data to Box No. 133, Times of India, Mumbai - 01
    • B) Mr. Pritam Bedi has been promcted to the post of Sr. Manager (Administration) at the 7 company’s Bangalore office. Draft the letter of promotion
    • C) Your credit card statement shows a debit of an amount you have not made. Write aletterto 8 the bank explaning the situation and requesting suitable action
    • D) Vishal Food Mart wishes to insure their premises against damage and loss by fire. 7 Draft the letter they would write to an insurance company
17. Q4 A) letter to Mr. Pramod informing him about the appointment as Manager (Marketir at Dadar branch. Draft the appointment letter
    • B) Your statement of account shows excess balance without any prior notice. Write a letter bank asking about the details of the excess payment with reason and details of the
    • C) report? Explain the various types of reports in detail
    • D) of student council you have been asked by principal to draft a report on quality of food provided in tha canteen and suggestions related to the same
18. Q5 notes: (Any three)
19. Q2 Posters
20. Q3 Reference
21. Q5 Press conference

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