BCom TY BCom Sem 6 BCom Sem 6 (2018 2019) April 2019 COMMERCE Question Paper - Mumbai University | munotes

Questions asked in this paper

• 2. Figures to the right indicate full marks

1. Q1 (A) Select the most appropriate answer from the options given below (ANY TEN). 10 marks
2. Q1 refers to studying and collecting information about operations and responsibilities of a specific job
3. Q2 refers to putting right man for the right job
   • a) Selection b) Recruitment
   • c) Placement d) None of these
4. Q3 is a technique of E-Selection
5. Q4 Human Resource Development leads. to
   • c) Career Development d) All of these
6. Q5 Performance appraisal is needed for é
   • c) Permanent employees d) All type of employees
7. Q6 helps to improve employee’s mental health and wellbeing
   • a) Counseling b) Mentoring
8. Q7 states that most employees dislike work and lack motivation
   • a) Theory Z b) Theory Y
9. Q8 is an act of stimulating someone or oneself to a desired course of action
   • a) Motivation b) Morale
10. Q9 is a feeling of injustice at the workplace
    • a) Grievance b) Attrition
    • c) Counselling d) Engagement
11. Q10 popularized the concept of Learning Organisations through his book entitled “The Fifth Discipline”
12. Q11 is the extent to which employees feel passionate and committed to do their job
    • b) Enrichment Engagement
    • c) Enlargement d) Endowment
13. Q12 Employee involves giving the employees autonomy to take
    • b) Empowerment b) Enrolment
    • c) Education d) Experiment
    • (B) State whether the following statements are true (ANY TEN) 10
14. Q1 Job Enlargement refers to vertical expansion of job
15. Q2 Motion Study is a technique of job enrichment
16. Q3 Strategic Human Resource Management has a long term perspective
17. Q4 Job Rotation is a form of off the job training programme
18. Q6 The organisation has no role in Career planning of the employees
19. Q7 Valence is the value that the individual associates with the outcome or reward
20. Q8 Spiritual Quotient is the employee’s ability to manage emotions at work place
21. Q9 Under the Grievance Handling procedure, the ruling of the immediate superior is final and binding on the aggrieved employee
22. Q10 Innovative organizations must give autonomy to employees
23. Q11 Actively disengaged employees have negative attitude towards the firm
24. Q12 Verbal comments can also constitute Sexual Harassment of women at work place
25. Q2 Answer ANY TWO of the following. 15 marks
    • a) Define the term 'Human Resource Explain the importance of HRM
    • b) What is Human Resource Planning? Explain the steps involved in Human
    • c) Define Recruitment. Discuss the internal sources of recruitment
26. Q3 Answer ANY TWO of the following: 15 marks
    • a) Define Human Resource Development. Discuss the functions of Human Resource
    • b) Explain the concept of performance appraisal. What are its benefits?
    • c) Discuss briefly the importance of Career Planning & Development to employees and
27. Q4 Answer ANY TWO of the following 15 marks
    • a) Define Leadership. Explain the Transactional Leadership theory
    • b) What is employee morale? Explain factors affecting employee morale
    • c) Explain the term Employee Grievance. What are the causes of employee grievance in
28. Q5 Answer ANY TWO of the following: 15 marks
    • a) What do you mean by Competencies? Explain the classification of Competencies
    • b) Explain the term Human Resource Information System. Discuss its importance
    • c) Explain Employee Absenteeism. What are its causes?
29. Q6 Write short notes on ANY FOUR of the following 20 marks
    • a. Job Design
    • b. Off the job methods of training Theory of Motivation
    • d. Learning Organisations
30. Q31 feras
31. Q31 War
32. Q3 a ad
33. Q3 Ud
34. Q31 (Mentoring)
35. Q31 (Morale)
36. Q2 F Uh AT HA (off the job)
37. Q88 Odd:
    • H) (Transactional) (off the job)

Read from the scan above, so a character or two may differ. The scan is the original.