BCom In Accounting & Finance (BCAF) SEM I 2017 2018 Nov 2018 BUS. COMMUNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

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1. Q1 ‘C’ Of Communication A. Facial Expressions
2. Q2 Proxemics B. Distance
3. Q3 Kinesics C. Courtesy
4. Q6 Homonyms F. Jargon
   • (B) State whether the following statements are True or False (Any Seven): 7
5. Q1 Inaletter the signature is positioned below the sender’s name
6. Q2 Grapevine is a formal, primary channel of communication
7. Q3 Oral communication is necessarily only face-to-face
8. Q4 Silence is not ameans of communication
9. Q6 When advises a subordinate it is Downward Communication
10. Q7 Hearing is by choice Sound files can be sent by SMS To motivate is to discourage a person
11. Q10 The Inside Address is a compulsory part of a Business Letter
    • Q.P.Code: 24639 Il. (A) List the rules for effective Listening. (7)
    • (B) Elaborate on the importance of Feedback in communication. 8
    • (C) Elaborate on the importance of Body Language in communication. 7
    • (D) List and explain the advantages and disadvantages of Horizontal Communication in an organization Ill. (A) List and explain the advantages, disadvantages and common patterns of (15)
    • (B) Explain the term Business Ethics with special reference to Surrogate 15
12. Q4 (A) Draft a Letter of Application with Curriculum Vitae for the post of a Senior Clerk with Proconnect Productions Andheri West, Mumbai. Use the 10 marks
    • (B) Ms. Mehvish Shah has been offered the post of a Senior Accountant with Synergy Productions Pvt. Ltd., Bandra West, Mumbai. Draft a Letter of Job Acceptance on her behalf. Use the Modified Block format 5
    • (C) Draft a Letter of Application with Curriculum Vitae for the post of Senior Manager at Sophya Films Pvt. Ltd., Lower Parel, Mumbai. Use the Complete 10
    • (D) Ms. Madhavi Singh has been working as Senior Accountant with Rajeshwari Industries, Nashik since the last seven years and would now like to resign from her post to seek a better career opportunity. Draft a Letter of Resignation on her behalf. Use the Semi Block layout 5
13. Q5 Write Short Notes on the following (Any Three): 15 marks
14. Q2 Socio-cultural Barriers to Communication
15. Q3 ‘You’ Attitude
16. Q4 The Advantages and Disadvantages of the Internet
17. Q5 Personal Integrity as a Business Ethic

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