BCom In Accounting & Finance (BCAF) SEM I 2019 2020 Nov 2020 BUSINESS COMMUNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q2 E-mail b. hierarchy
2. Q3 Motivation c. recording
3. Q4 Oral and written communication d. inner drive
4. Q5 Receiver e. speedy means of communication
5. Q8 Nearness h. kinesics Levels of authority and power
6. Q10 Semantic barriers j. related to language hb) State whether the following statements are true or false (any 7 ) (17 Sender encodes a message while receiver decodes the message 4 marks
7. Q2 Use of jargon shows your command over the language i
8. Q3 Message can make use of both verbal and nonverbal symbols
9. Q4 An order is a form of downward communication
10. Q5 Silence is not a means of communication
11. Q6 Psychological barriers are also called barriers to mind
12. Q7 Listening enables understanding of message communication is time consuming and expensive
13. Q10 Encoding is not a stage in the communication cycle
14. Q2 a) Whatare the advantages and disadvantages of oral communication US
    • b) What are the rules for effective listening Elaborate on the importance of body language in communication UN
    • d) Explain with examples non verbal communication 07 What is grapevine explain its advantages and disadvantages in detail 15
    • b) the term ethics with example to personal integrity at workplace 15
    • (Q.4 a) Mr. been offered the post of senior manager at Yash Raj production Private Limited draft a letter of job acceptance on his behalf use modified block form
    • b) Write an application in response to the following advertisement wanted a representative for a reputed company in South Mumbai with experience of at least 2 vears house to house the candidate should be able to speak English Hindi and q Application with bio data can be sent to box number 324 Times of India Mumbai 07
    • c) MS. Mehta working as senior manager with Mahendra Industries Private Limited Pune since last 7 years and getting better opportunity in other company write a resignation letter on her behalf use semi block form
    • d) Write a job acceptance letter on behalf of MS Sunita who has been selected for Uic ‘ post of senior accountant with Energy Private Limited use full block Write short notes any three ) 15 Importance of listening
15. Q5 Body language

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