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BCom In Accounting & Finance (BCAF) SEM I 2016 2017 March 2017 BUS.COMMUNICATION Question Paper - Mumbai University | munotes

FYBAF SEM I MARCH.17 BUS.COMMUNICATION.pdf
SEM I · 2016-2017 · 328 KB · 26 Jan 2026

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Older exam March 2017 - COMMERCE Semester-end · 2016 2017 → Newer exam Oct 2017 - FYBAF ATKT EXAM SEM I FIN. ACC Semester-end · 2016 2017 →

Questions asked in this paper

  1. Q1 (A) Fillin the blanks using suitable options (Any
    • (1) A message arises in the mind of the =
    • (2) ------------- is the manner in which a person holds his/her body
    • (3) ------------- is a merger of two words.'web! and ‘seminar’
    • (4) Job satisfaction and Success at work can give ------------- to the
    • (5) Warning carries with it a sense of urgency and so requires
    • (6) All'successful writers of business letters adopt the
    • (7) Ina letter, the has a legal significance is a kind of personal essay that makes out a strong Letter of Recommendation, Statement of Purpose)
    • (9) Agood speech contains a/an ------------- beginning, a and persuasive middle, and a striking close
    • (10) must stand before the audience in a/an --------posture
    • (B) State whether the following statements are True or False (Any seven):
    • (1) Decoding completes the cycle of communication,
    • (2) An order is a form of upward vertical communication A handshake should last for about 30 seconds
    • (4). ‘Listening and hearing are different activities
    • Q.P. Code : 779801
    • (5) Feedback need not necessarily be verbal
    • (6) ATM stands for Any Time Money
    • (7) Complaints and Suggestion Boxes facilitate upward vertical
    • (8) Paralanguage is non-verbal communication,
    • (9) Silence can be used to communicate various meanings
    • (10) Intranet is confined to use within an organization
  2. Q2 (a) Discuss the significance of Feedback. 3 marks
    • (b) Discuss 'Raising as:an-objective of communication
    • (c) Discuss and 'Posture' as methods of Non-verbal communication
    • (d) Discuss Upward Communication and the methods commonly used in it
  3. Q3 (a) Discuss the advantages and disadvantages of using the Internet
    • (b) Discuss the characteristics of effective listening Discuss Cross-cultural Barriers to communication
  4. Q4 (a) Draft a Letter of Application with Curriculum Vitae in reply to the following advertisement: young graduates to work as Sales Representatives for.a reputed media house.' Apply to Box No. 45140, The Times of India, Mumbai. Use the Complete Block layout
    • (b) Mr. Sameer Hirani has been selected for the post of a sales Representative in a teputed media house. Draft a letter of Acceptance on his behalf, using the Semi Block layout short notes on the following (Any Three)
    • (b) Cellular phones - advantages and disadvantages
    • (c) The Process of Communication
    • (d) The Importance of Business Ethics Dumping of Medical and E-waste

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