BSc IT Sem I ATKT 2017-18 ATKT Communication Skill Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 Attempt any three of the following: 15 marks
   • a. State the importance of Clarity and Courtesy for effective communication
   • b. List the benefits and limitations of grapevine communication Write a short note on ‘Chronemics’
   • d. Enlist and explain any five variables of national cultural differences faced during cross-cultural Discuss in detail the various criteria necessary to choose an appropriate technology for
   • f. What is Netiquette? List any six guidelines that must be followed when using Internet
2. Q2 Attempt any three of the following: 15 marks
   • a. State the differences between direct approach and indirect approach to business messages
   • b. Write a letter to ‘ABC Solutions’ inquiring about CCTV cameras for installing in your college premises with their quotations What are the formatting requirements to be mind while creating charts and diagrams?
   • d. What are the contents of the following components of a business proposal:
   • e. Explain the two types of electronic résumé
   • f. What are the different types of interviewing questions?
3. Q3 Attempt any three of the following: 15 marks
   • a. What are the strategies required to hold effective meetings?
   • b. Explain any two Group Discussion (GD) format with an example Enlist the key points in the process of briefing
   • d. What are the communication activities in medium-sized projects?
   • e. State the importance of communication across any one functional area
   • f. Explain follow-up briefing with an example
4. Q4 Attempt any three of the following: 15 marks
   • a. ‘Communication planning is.a must during crisis’-Justify
   • b. Explain with a diagram interactive communication model Explain the role of mediation in conflict resolution
   • d. What are the ethical issues involved in business communication?
   • e. How can technological advances help make communication more effective? State the functions of comma
5. Q5 Attempt any three of the following: 15 marks
   • a. Explain the steps in executing presentations How to.create an outline for the presentation? State the advantages of adding graphics to the presentation
   • d. communication is effective than oral communication? Explain
   • e. Explain concept map with an example
   • f. Why use of font, colour and layout is important in the impress stage of presentation?

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