BSc IT Sem I ATKT COMMUNICATION SKILL Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 Attempt any three of the following: 15 marks
   • a. What are the different functions of communication?
   • b. What is horizontal, vertical and diagonal communication?
   • c. How do postures help you assess a person’s confidence or diffidence?
   • d. List and explain the variables of National culture
   • e. Discuss the negative effects that technology-oriented communication creates in
   • f. What are some basic traits which a global manager must possess to manage global
2. Q2 Attempt any three of the following: 15 marks
   • a. What are the different types of business messages?
   • b. Explain the factors for audience analysis
   • c. Discuss with appropriate examples the essentials of winning proposals in business
   • d. State advantages and disadvantages. of electronic and video résumés
   • e. State and explain the different categories of poor listeners
   • f. How can one overcome stage fright during a presentation?
3. Q3 Attempt any three of the following: 15 marks
   • a. What are the strategies required to hold effective meetings?
   • b. What is group discussion? State its benefits
   • c. How important is audience awareness in team presentation?
   • d. ‘Briefing and public speaking differ in their style of presentation’.- Justify
   • e. State the communication needs of any stakeholder
   • f. What are the main contents of the minutes of a meeting?
4. Q4 Attempt any three of the following: a Write a short note on Crisis Communication b What is AIDA model? c Discuss about the various approaches to negotiation d State the five intercultural negotiation skills e State the ethical dilemmas managers face in organizations f List and explain the basic features of email etiquette 15 marks
5. Q5 Attempt any three of the following: 15 marks
   • a. Explain the process of planning done in presentation
   • b. Create a mind map for ‘Vision 2050’
   • c. Explain the importance of impress stage
   • d. How to create outline for the presentation?
   • e. ‘The effect of visual communication is similar to oral communication’-Justify
   • f. What is chunking theory?

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