B.Com In Investment Management SEM I 2022 2023 Nov 2023 INV. MGT. BUSINESS COMMUNICATION Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 a) State whether the following are True or False (Any 8) Slanting stories are told by superiors to subordinates 8 marks
   • 2. Grapevine is a kind of vertical communication
   • 3. The sender and the encoder may be two different persons
   • 4. Written communication has legal value
   • 5. Listening is a complex process
   • 6. Killing of a girl child is a human rights violation
   • 7. Semi block layout is very heavy on left side
   • 8. A message and a communication are the same
   • 9. Grapevine is informal secondary channel of
   • 10. For efficient management line of communication should be kept as short as possible Fill in the blanks choosing the best alternative from the ones given 07
   • a. Listening is
   • b. Law does not allow profit by
   • c. Use of very difficult brings about---------barrier to
   • d. People speaking language — can never VCD/ FYBIM SEM-I SUBJECT -BUSINESS COMMUNICATION 75 marks
   • e. Business ethics is part of the ----------of business
   • f. Feedback is readily given in an atmosphere of
   • g. The physical and tangible components of computer are (a communist, to Impart, to keep distance ) I. The adult human mind usually resists
2. Q2 What is computer ethics? Write ten commandments of computer Discuss any four advantages and disadvantages of oral 7 marks
   • B. communication List and explain the factors of communications? List and explain any three physical barriers to communications
3. Q3 A. Why is it necessary to learn to write effective business letters with What is meant by feedback? Is it a part of the communication cycle Explain the ways in which an ethical workplace culture can be VCD/ FYBIM SEM-I SUBJECT -BUSINESS COMMUNICATION 75 marks D What is listening skills? What are the ways to improve team listening? 8 8 marks
4. Q4 A. Write an application along with resume in response to the following “Wanted an experienced sales assistant with knowledge of typing and office routine. Box E550 —Times of India .Mumbai 4000001 Ramesh had received an offer for the position of an administrative a officer in a private company. Draft your reply accepting the offer Cc “ A reputed publishing house requires PRO for its office Interested 8 candidate with exposure to meeting client can send their application with resume within ten days to P.O.Box 8730.The Hindustan Times, D Mrs, Jutika plans to relocate to Pune for her personal reasons. Draft a 7 letter of resignation letter for her 8 marks
5. Q5 Write short notes (any 3) 15 marks
   • A. Diagonal Communication
   • B.E Mail Etiquette
   • C. Feedback
   • D. Surrogate Advertising
   • E. Types of Teleconference

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