BSc IT Sem I 2023 2024 2024 TECHNICAL COMMUNICATION SKILLS Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 All questions are compulsory
2. Q2 All questions carry equal marks
3. Q1 Attempt the following (Any Three) 15 marks
   • a. What do you mean by technical communication? Explain why it is important
   • b. Explain how language assists in communication
   • c. and the different levels of communication
   • d. ‘What do you mean by "noise" in communication? Explain how does it disrupt effective
   • e. Explain communication barriers with an example
   • f. Explain how can we overcome communication barriers?
4. Q2 Attempt the following (Any Three) {15 Marks]
   • a. List the Seven Cs of Effective Communication, and why are they important
   • b. Explain why is business conversation important in the corporate world?
   • c. essential elements of effective business
   • d. What's the purpose of a business meeting and why is planning crucial? the steps in the meeting process
   • f. Why are conferences important in business, and how to plan one?
5. Q3 Attempt the following (Any Three) {15
   • a. Differentiate active and passive listening, and explain their implications
   • b. Explain how does effective listening impact communication? Explain the importance of defining presentation purpose
   • d. Explain the role of visual aids in presentation effectiveness
   • e. List and explain the interview types
   • f. Describe the significance of written communication in business
6. Q4 Attempt the following (Any Three) 15 marks
   • a. Explain why written communication important in business
   • b. Discuss five main strategies for writing effective business messages
   • c. Describe components of a business letter and strategies for the body
   • d. Describe parts of a business report and their impact
   • e. Differentiate corporate reports and business proposals
   • f. Significance of career building and resume formats
7. Q5 Attempt the following (Any Three) {15 Marks] Explain how communication flows across functional areas in an organization
   • b. Explain the role of Management Information Systems (MIS)
   • c. What is Ethical dilemmas in business communication and how to address them
   • d. Describe various types of visual aids
   • e. Describe Strategic approaches for promoting corporate ethics through communication
   • f. Explain Importance of formatting computer-generated visuals for clarity and impact

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