BSc IT Sem I 2019 20 2019-20 COMMUNICATION SKILLS Question Paper - Mumbai University | munotes

Questions asked in this paper

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1. Q1 Attempt any three of the following:
   • a. Explain the importance of completeness and correctness in effective
   • b. Explain grapevine communication How do postures help you assess a person’s confidence or diffidence?
   • d. “Gestures are observed actions.” Elaborate
   • e. Discuss the cross-cultural communication strategies List and explain different criteria for selection of appropriate technology for
2. Q2 Attempt any three of the following: 15 marks
   • a. List and expiain the factors to be considered at planning stage of business
   • b. List and explain the different types of business messages Write a letter to “XYZ Solutions’ inquiring about Computers purchase in your College Laboratories with their quotation
   • d. Discuss any five variables that create barriers for effective listening
   • e. State and explain different types of listening ff Discuss different types of interviewing questions Attempt aay three of the following: : a. What is conference? How it is planned and conducted? Explain
   • b. Write a short note on group discussion How important is audience awareness in team presentation?
   • d. What are the communication activities in medium-sized projects?
   • e. Explain direct and indirect selling
   • f. Explain the importance of minutes for post-meeting review 4, Attempt any three of the following: 15
   • a. What are the various aspects of corporate communication?
   • b. Explain with diagram interactive communication model List and the basic features of etiquette
   • d. Explain the AIDA model for advertising Explain the ethical issues involved in business communication What are different referencing styles? Explain with one example 5 Attempt any three of the following: 15
   • a. How brainstorming is done while planning Presentation? Explain
   • b. What is mind mapping? Explain Steps involved in mind maps Explain the “Execute” Stage of presentation
   • d. How to create an outline for presentation?
   • e. Explain the concept map with example What is Chunking theory?

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