Bachelor of Commerce (B.Com.) Business Etiquette and Corporate Grooming Syllabus - Mumbai University 2026
This is the FY BCOM syllabus under NEP 2020, in force from the academic year 2024-25. The University still sets the earlier Choice Based syllabus below alongside it for ATKT candidates, so check which scheme your exam form names before you revise.
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Syllabus for Business Etiquette and Corporate Grooming
Module I: Business Etiquettes
- Business Etiquettes- Concept, Principles, Significance of Business Etiquettes in 21st Century Professional Advantage; Need and Importance of Professionalism Minimum standards required by etiquette practice.
- Workplace Etiquette, E-Mail Etiquette, Telephone Etiquette Dining Etiquette, Meeting Etiquette and Presentation Etiquettes.
Module II: Corporate Grooming
- Corporate Grooming - Concept, Hygiene and Grooming Guide - Posture and Gesture – Yes’s and NO’s of Grooming, Appearance and Attire, Clothes Encounters - Gauge in brain (Formal vs informal), Connecting and Building Rapport - Listening Skills, Conversational Skills, Body Language.
- Emotional intelligence: Importance, concept, theory and measurements. Stress Management: Strategies for preventing and relieving stress. Time management: Meaning; Techniques and styles.
REFERENCES
- Lillian H. Chaney, Jeanette S. Martin. The Essential Guide to Business Etiquette
- Sarvesh Gulati (2012), Corporate Grooming and Etiquette, Rupa Publications India Pvt. Ltd.
- Thomas Means (2009), Business Communication.
- Nancy R. Mitchell Etiquette Rules Wellfeet Press 2017 A filed guide to modern manners
Reproduced from the University of Mumbai syllabus for Bachelor of Commerce (B.Com.) under NEP 2020, in force from the academic year 2024-25. Wording is as printed in that syllabus. Module numbering is as printed there too.
The complete syllabus
This subject is cut from the University circular for its year. Open a document here if you want the whole thing rather than a single subject.