Engineering FE Engineering Common Sem 2 Professional Communication and Ethics I 2022 Summer R16 Set 2 Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 Choose the correct option for following questions. All the questions are compulsory and carry 2 marks each. 10 Marks Note: Correct option is given in BOLD letter
2. Q1 The origin of the word communication is
   • B. communicate
   • C. communication
   • D. communicative
3. Q2 The first language which we learn or speak as a child
   • A. jargon
   • B. mother tongue
   • C. vernacular
   • D. dialect
4. Q3 What is a sentence?
   • A) A group of ideas
   • B) A group of words that communicate a complete thought
   • C) A set of rules to write correctly
   • D) A set of words that is grammatically correct
5. Q4 Technical writing demands use of language
   • A) Figurative
   • B) poetic
   • C) factual
   • D) dramatic
6. Q5 Where are the details of the Enclosures mentioned?
   • A. At the beginning
   • B. Below the signature columns
   • C. Right hand side of the letter
   • D. In the main body of the letter
7. Q2 Attempt any 2. 10 marks
   • A. Write short note on
8. Q1 Seven Cs in business letter Example should be given with the principle (Any 5 principles should be explained correctly) each principle carries 1 mark
9. Q2 Types of barriers in communication At least 5 types of the barriers with examples should be explained correctly. (3 marks) How to overcome the barrier should be explained (2 marks)
   • B. For the following communication situations identify the sender, receiver, message, medium, channel and feedback Message: Information/data in the report to be presented (1 mark) Medium/channel: Mike, face to face oral communication (1 mark) Feedback: Questions/doubts of the audience and/or appreciation (1 mark)
10. Q2 The Section Head calls the meeting of subordinates to discuss the reasons in the fall in the production Message: the reasons in the fall in the production (1 mark) Medium/channel: Mike, face to face oral communication (1 mark) Feedback: Questions/doubts of the audience and/or appreciation (1 mark)
    • C. Write short note on
11. Q1 SQ3R technique in reading Survey, Question, Reading, Recite and Review (Correct explanation will get 2.5 marks)
12. Q2 Proteomics and its impact on communication at workplace Proximity: definition, meaning and four zones (correct info will get 1.5 marks) Impact of Proximity at workplace: 1 mark
13. Q3 Attempt any 2. 10 marks
    • A. Choose the useful app for an android mobile and give instructions to download and operate Any 6 correct instructions should be given 5 marks
    • B. You are the Branch Manager of “Star Group of Companies Pvt Ltd.” Pune. You want to set new branch. office in Kolkata. Place an order for office furniture to “Wooden Rock Planet Correct Format/layout should get 2 marks Correct write up should be given 2 marks Neatness and professional look of the letter should get 1 mark
    • C. Write short Notes on
14. Q1 Complete Block Format with Layout Correct format/ layout should be given 3 marks Explanation of the elements should be given 2 marks
15. Q2 The importance of grammar and vocabulary in the language skills Suitable explanation should get 3 marks Grammatical accuracy should get 2 marks
16. Q4 Attempt any 2. Marks 10 marks
17. Q1 One who loves mankind: Philanthropist
18. Q2 One who looks positive side of every problem: Optimist
19. Q3 One who eats human flesh: Cannibal
20. Q4 One who speaks more languages: Multilingual, Polyglot
21. Q5 One who supervise in the examination: Supervisor, Invigilator Correct answer should get 1 mark each
    • B. Write a detailed note on the Communication Process with diagrammatic representation Mention the details of the elements in communication process with a suitable example Communication definition and example: 1 mark Elements with correct explanation: 2 marks
    • C. Superstar Cosmetics, Mumbai have complained that they receive a consignment of 100 ng of body sprays in damaged condition and have asked for adjustment, they have. attributed: the damage to defective packaging. On behalf of Sam Perfumes and Cosmetics, Mumbai write a Correct Format/layout should get 2 marks Correct write up should be given 2 marks Neatness and professional look of the letter should get 1 mark

Read from the scan above, so a character or two may differ. The scan is the original.