BSc CS Sem 1 BSc CS Semester 1 (ATKT) 2017-18 ATKT Soft Skill Development Question Paper - Mumbai University | munotes

Questions asked in this paper

• 2) Figures to the right indicate marks

1. Q3 Draw suitable diagrams and illustrations wherever necessary
2. Q4 Mixing of sub-questions is not allowed
3. Q1 Attempt All the Questions
   • A. Choose the correct alternative (SM)
   • i. The and influences. soft skills, interpersonal relationships, empathy, and intergroup
   • ii. Communication is viewed in stages, which represent thinking, —
   • iii. The three components of emotional intelligence viz. recognizing emotions, understanding emotions and regulating emotions fall into
   • a) professional b) interpersonal
   • iv. Applying the _ hats method to the problems faced in the organisation, can solve them really fast
   • a) Six b) Seven
   • c) Five d) Two
   • v. WATNA stand Alternative to a Negotiated Agreement
   • a) White b) Worst
   • c) Wise d) Wiser
   • B. the blanks (Choose one from the pool) (SM)
4. Q1 is associated with process-control, overview, agenda of is defined as the transfer of information through exchange of speech, messages, signs, visual effects, behaviour etc ili. purposeful talk between two people
   • iv. _ Generally resumes are _ than curriculum vitae
   • v. Thinking Hats Method was proposed De Bono
   • Q.P. Code: 23715
   • C. Explain the following terms in one or two lines (SM)
   • i. Curriculum Vitae Attempt the following: (Any THREE) (15M)
   • A. Briefly describe the components of Emotional Intelligence
   • B. What is 3M Model of Communication? Explain
   • C. Technology etiquette is as important as any other protocols. Justify
   • D. Write a note on the importance of Non-Verbal cues
   • E. What are the characteristics of good Listening? Explain
   • F. Why is Emotional Intelligence important in soft skill development? Attempt the following: (Any THREE) (15M)
   • A. Differentiate between resume and curriculum vitae
   • B. What is meant by cover letter? Highlight its importance
   • C. Briefly describe the steps in planning a presentation
   • D. Write a note on informal interview and its importance
   • E. Difference between Group Discussion, Panel Discussion and Debate
   • F. Explain what is stress interview?
5. Q4 Attempt the following: (Any THREE) (15M)
   • A. What is capacity building? List various strategies for capacity building
   • B. What are the traits of a good leader? Explain What are the different stages of team building?
   • D. Highlight the significance of decision making
   • E. the necessities of negotiation
   • F. are the signs of stress? What are sources of sources? Attempt the following: (Any THREE) (15M)
   • A. Highlight the essential characteristics of email etiquette
   • B. Write a note on Self-awareness as a competency of Emotional
   • C. a note on Describe the Autocratic Style of leadership
   • D. List and describe about types of teams Write a note on 4 Ds of Email Decision Making

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