BSc CS Sem 1 BSc CS Semester 1 (2019 2020) Nov 2020 SOFT SKILLS Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q2 Figures to right indicate full marks
2. Q3 Illustrations, in-depth answers and diagrams will be appreciated
3. Q4 Mixing of sub-questions is not allowed
4. Q5 Assume suitable data if required
5. Q1 Attempt All (Each of 5 Marks) (15 M)
   • (a) Multiple choice questions
   • i. Recognising, understanding and regulating emotions, are
   • iii. Group Discussion is used fOF
   • a. Decision making b. Shortlisting the candidate
   • iv. are part of professional etiquettes
   • a. Phones b. e-mails
6. Q5 Creativity is related to NEW AND
   • (b) the blanks i, A Sent by receiver to sender
   • ii. are conducted when employee is on notice pericd or about to leave the project
   • iii. To prevent the mistakes.hat is used
   • iv. The true with the team and makes thing happen The .style is associated with tough negotiator
   • (c) Short answers (Attempt all)
   • i. Curriculum Vitae
   • ii. Decoding
   • iii. Ideas for learning
   • iv. List any two Leadership traits
7. Q5 Telephonic Interview
8. Q2 Attempt the following (Any three) (15 M)
   • a. various digital communication technologies? (name any 5)
   • b. Write note on significance of Communication
   • c. Explain etiquettes of Video Conferencing
   • d. What is the importance of non-Verbal cues?
   • e. Explain Listening
   • f. What is importance of Emotional Intelligence in soft skill
9. Q3 Attempt the following (Any three) (15M)
   • a. Differentiate between Resume and Curriculum Vitae
   • b. What is cover letter? Why it is important?
   • c. What is second or On-site interview?
   • d. Briefly describe the steps in planning presentation
   • e. Write note on importance of work ethics
   • f. What are the traits identified in GD?
10. Q4 Attempt the following (Any three) (15 M)
    • a. Explain De Bono’s theory
    • b. What are the various strategies for capacity building?
    • c. the healthier ways to combat stress?
    • d. Discuss necessity of negotiation?
    • e. Write note on Decision making
    • f. Write salient features of corporate culture
11. Q5 Attempt the following (Any three) (15 M)
    • a. Write an e-Mail to municipal officer as a complaint of water logging near your area. Use etiquettes and assume necessary data
    • b. Prepare resume for the post of physical trainer in school
    • c. Explain any five ethical values one must owe in public transport
    • d. Explain types of team
    • e. Describe any 5 modes of training on ethics at workspace

Read from the scan above, so a character or two may differ. The scan is the original.