B.Com. (Financial Management) SEM II 2022 2023 Apr 2023 BUSINESS COMMUNICATION II Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 Fillin the blanks with suitable options: (Any Eight) interview is also known as Job interview 8 marks
2. Q2 a list of items to be deliberated upon in a meeting
3. Q3 The meeting begins when thereisa
4. Q4 is an ongoing aetivity
5. Q5 A/An. provides a personal touch which promotes goodwill
6. Q6 are designed to be handed out to people for sales promotion
7. Q7 A/An. Provides written intimation about the date, time amd venue of a business meeting (Notice Resolution Agenda Minutes of meeting)
8. Q8 Recommendations are based on the findings of a Business
9. Q9 are an example of Upward communication
10. Q10 Catalogues, Price — list and Product Literature are sent by a seller in response to
11. Q1 (B) Match the following. (Any Seven) 7 marks
12. Q1 Vote of Thanks Enables selection of right candidate
13. Q2 Review of Performance item in the agenda
14. Q6 SWOT Analysis F Additional Value of a Product or
15. Q7 Notice
16. Q8 External PR H_ Give Latest Developments Good will Open House (.2(A) What is an Interview? Enumerate the of interviews. (08)
    • (B) Why meetings are considered important by business organizations? 7
    • (C) Define meeting. Explain the various types of meetings. 8
    • (D) Define Interview. How should an interviewer prepare to conduct a Selection 7
17. Q3 (A) Define Public Relations. List and explain any five measures to promote the External Public Relations of an organization 8 marks
    • (B) List and explain the factors that must be considered to organize a Pal (C) + What are the different types of conferences? What is the significance of each (08) 7
    • (D) What are the major functions OF activities of Public Relations Department? 7
18. Q4 (A) Mahesh purchased LG Refrigerator from Mahavir Electronics. However, he did not receive the gift item with the refrigerator as promised through their advertisement. Although, he repeatedly requested that the gift be supplied to him, they did not do so. Complaint to Consumer Grievance Redressal Forum to seek compensation. Use the Complete Block Layout 8 marks
    • (B) As the General Manager of The Conifer Group of Hotels Pyt. write a letter of Inquiry addressed to Mehta Textiles Pvt, Ltd., asking for a quotation for 2,000 bed sheets and 4,000 pillow covers. Use the Complete Block Layout 7
    • (C) A Committee has been appointed to investigate the possibility of starting a Photocopy cum Stationary Shop in your College premises. Draft a Feasibility Report with suitable recommendations 8
    • (D) Draft a letter from Akshara Saris, Dadar to Swaraj Saris, Bangalore t complaining about a delay in the delivery of goods ordered by them. Use the 7
19. Q5 A Write Short Notes: (Any Three) ls Advantages of Meetings 15 marks
20. Q4 Advantages of Conferences 5, The Interviewee’s Preparation for Job Interview
    • B. Roles of Convener, Chairperson and Participants in a meeting. Draft a Notice and Agenda for the Annual General Meeting of Jindal Stee! Co. (07) 8

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