B.Com In Financial Management SEM I 2023 2024 Dec 2024 BUSINESS COMMUNICATION I Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 A) Fill in the blanks from the options given below:-(Any 08) 8 marks
   • 1. Technology has impact on communication
   • 2. communication is multi-directional in nature
   • 4. Physical barriers are also called as barriers
   • 5. All businesses must follow code of
   • 6. of mind causes barriers in listening should not have spelling mistakes
   • 8. working conditions act as a source of motivation
   • 9. orders are to be obeyed
   • 10. can be positive or negative
2. Q1 B) State True or False:-(Any 7) 7 marks
   • 1. Any business depends on efficient and effective communication
   • 2. Grapevine is both useful and harmful to the organisation
   • 3. Business meals can be had with colleagues or clients
   • 5. Computer ethics applies tc anyone who uses a computer Listening skills shouid be neglected inr. communication
   • 7. Social media is not popular in today’s world
   • 8. Diagonal communication takes place between people of equal status
   • 9. The aim of communication is to create conflicts in an organisation A business letter does not require the signature of the sender SUB -BUSINESS Time:-2 1/2 Hrs 75 Marks
3. Q2 a) Define communication. State the need and importance of communication. 8 marks
   • b) What are the types of formal communication. 7
   • c) Explain the emergence of communication as a key concept in the corporate world. 8
   • d) Describe briefly the different types of non-verbal communication. 7
   • (23. a) Give the meaning of barriers. List and explain any two types of barriers. 8
   • b) Examine the concept of silence in communication. 7
   • c) Write a brief note on personal integrity at workplace. 8
   • d) How are good listening skills cultivated? 7
4. Q4 a) Write a job application letter with resume to Intern Technology Ltd. for the post of
   • b) Draft a resignation letter of Kajal Kapadia from the present post of accounts Also state the reasons for the same. (07)
   • c) What are the different parts of a letter. 8
   • d) Write an SOP to join a prestigious UK University for pursing mechanical engineering
5. Q5 a) Explain in detail the various objectives of corporate social responsibility for any business
   • b) Write Short Notes on:-(Any 3) 15
   • 1. Orders and Instructions
   • 2. Communication cycle
   • 4. Types of listening
   • 5. Surrogate advertising

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