Corporate IT Architect

Corporate IT architecture is a real engineering discipline and it rarely gets listed on job boards aimed at developers, so this is worth surfacing. Rubrik makes data security and backup software, and this role designs the internal technology estate its own employees run on: service desk, endpoint engineering, collaboration platforms and audio visual environments. The framing is automation first and explicitly not ticket driven. Concrete work includes building an AI service desk using large language models and virtual agents for triage and routing, engineering self healing workflows that replace manual support intervention, and running modern endpoint management across macOS and Windows with Jamf and Intune. You would also own architecture and governance for Google Workspace, Slack, Zoom and conference room AV.

The employer asks for 10 or more years in corporate IT, endpoint engineering or IT architecture roles within distributed or hybrid environments.

The day to day: defining and maintaining the target state architecture for corporate IT systems; maturing service desk processes across incident, request, problem and change with automation and self service at the core; implementing an AI service desk using large language models and virtual agents for intelligent ticket routing, automated triage and instant user resolution; engineering end to end automation frameworks that turn manual support interventions into self healing workflows; designing modern endpoint management across macOS and Windows using Jamf and Intune; establishing patching, compliance and configuration baselines with measurable enforcement; owning architecture and governance for Google Workspace, Slack, Zoom and conference room AV systems; automating onboarding and offboarding workflows with partner teams; and documenting standards, integration patterns and lifecycle management strategies.

The posting describes the role as strategic yet hands on, and says it suits someone who solves complex systems problems and uses data to guide decisions rather than reacting to tickets. You would work as part of a globally distributed IT organisation, partnering with Security, Engineering, HR and Finance.

Location is Bangalore.

⚠️ Rubrik's careers site returns an error to automated link checks, so this listing was verified live through the Greenhouse jobs API instead, which confirmed it open and updated on 28 July. It opens normally in a browser.

Good fit if you have a decade in enterprise IT and want to build systems rather than staff a queue. Not a fit if you want product engineering.