BCom FY BCom Sem 2 BCom Sem 2 (2016 2017) Feb 2017 ATKT BUS. COMMUNICATION Question Paper - Mumbai University | munotes

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Questions asked in this paper

3. Figures to the right indicate maximum marks allotted to the sub-questions

Q1 write short note on any 3 of the following 15 marks
- a) Role of the leader in group discussion
- b) Exit Interviewer Role of group dynamics
- d) Preparation for a meeting
Q2 Answer any two of the following 15 marks
- a) What is conference? Bring out the advantages and disadvantages of conferences
- b) What is meant by public relations? What are the What are steps taken to ensure successful conduct of
Q3 Attempt any three of the following, 15 marks
- a) Raj lightings co. Ltd wants to buy LED lights and Store them as he expects a huge demand for them during Diwali. The co, makes inquiry about the different varieties of LED lights available from Bright wholeseilers. Draft the company’s letter of Inquiry on their behalf
- b) Manish receives less articles than his order in his consignment He writes a letter to oval glass co, Ltd, Draft the company’s letter to him granting Adjustment , towards not getting into e up. only. those overcame this habit, If given an op tion, take ior think you can dojustice to. — vith feedback/ criticism, you are privileged to in him or not dodge it. ys So the next youare held accountable for a missed deadline remetnber to keep your apology
- (ii) Condolence on the passing away a peon
- (c) Summarize the following passage Constant to deliver whatis expected of youcan become a major in your professional growth. It’s important to stop giving 4 exctises every time you are your failure and learning from your mistakes is the way'to go \ Excuses at the workplace can vary from major hiccups like deadlines to’ others like wailking - in late, leaving early, not being a said time at a said place, evading responsibilities, shirking work among others. It could range from self justification to indulging in blame games, which is usually the best way to sneak out of any unpleasant situation. There is no the fact that failure. and success are two side coin, and itis not obligatory ta succeed in all your endeavours People who make excuses usually dread read ‘taking up responsibilities Therefore, to begin with, leam tg take up for the tasks, that are assigned to you. In case you think you are unable to with something, you assistance from or seniors. People who are either clutter for once on your credibility as ani id as well as a professional Most people, whoindul geinexcuses, : feel that their reason is ‘justified’ and a ‘valid’ one. But, in order to get right matter how difficult findit, you have the fact that you always have an excuse y every me you are at fault You definitely have the right to assert innocence, if genuinely not the person at fault: But so, avoid blame again. You can take sole resp onsibilit the failure of a task, but comes to team effort, you are equally responsible But here it’s also important that there isa very:thin between believing that you are innocent and actually being innocent conscious effort towards not getting into the excuse mode evely you are held ‘accountable help you overcome this habit, If given an take up only. those i which you think you can to. If work provides you with feedback/criticism, you are havea mentor in him or ‘not dodge it. Always use your own benefit. So the next time you are held accous for a missed deadline remernber to keep your apology straight
- (a) Fill in the blanks
- (1) Public relations department works on team building to
- (2) --------------- is published by the organization for its employee
- (3) ig the one who is being interviewed
- (a) ( b) Interviewer (c) interpreter
- (4) ----------------conduct a meeting
- (a) convener (c) chairperson
- (5) ---------------- have
- (6) Interview is-------- in nature
- (7) ensures that there is a quorum at the meeting
- (8) -------- conferencing combines audio and video
- 4) Slides

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