BCom FY BCom Sem 1 BCom Sem 1 ATKT 2018 To 2019 Mar 2019 ATKT BUSINESS COMMUNICATION Question Paper - Mumbai University | munotes

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Older exam Mar 2019 - ATKT BUSINESS ECONOMICS I Semester-end · BCom sem 1 ATKT 2018 to 2019 → Newer exam Mar 2019 - ATKT ACCOUNTANCY FINANCIAL MANAGEMENT PAPER I Semester-end · BCom sem 1 ATKT 2018 to 2019 →

Questions asked in this paper

Q1 A. Fill in the blanks with suitable options: (Any Eight) 8 marks
- 1) IS a Secondary, informal channel of communication
- 2) Media ethics overlap with
- 3) Non-verbal communication is a . to verbal communication
- 4) Notices and circulars are examples of . communication
- 5) People of different time zones often have a problem in communication. This is an example of a. Barrier to Communication
- 6) FEQuires the conscious involvement of the listener
- 7) Gives legal validity to a letter
- 8) dS the response given by the receiver to the sender’s message
- 9) A Curriculum Vitae is commonly known
- 10) Language is also known as
Q1 B.State whether the following statements are True or False: (Any Seven) 7 marks
- 1) Oral communication needs space for storage
- 2) Formal communication is time consuming and expensive
- 3) Hierarchy means grading according to status or position in an organization
- 4) There is complete involvement of the listener in passive listening
- 5) Speed is the one of the main advantages of using e-mails
- 6) Sharing confidential documents of an organization without authority or permission is ethically right
- 7) Managers should be good listeners
- 8) Digital ethics deals with environmental issues
- 9) Decoding completes the cycle of communicate
- 10) Expertise is available for free
Q2 A. List and explain the Factors of Communication. 7 marks
- B. Discuss any four advantages and disadvantages of
- C. List and explain any three Physical Barriers to Communication Suggest methods to overcome them. (07)
- D. What are the advantages and disadvantages of Upward
Q3 A. Distinguish between Listening and Hearing. Discuss the importance of Listening 15 marks
- B. Explain the ways in which an ethical workplace culture can be 15
Q4 A. Draft a Letter of Application with a Curriculum Vitae in reply to the following advertisement: Applicants should be graduates from a recognized University and must have minimum two years’ experience in a similar capacity.’ (Use the Complete Block layout) 10 marks
- B. Draft a Letter of Job Acceptance on behalf of Mr. Khanna for the post of a Senior Supervisor in a multinational company (Use the Modified Block layout) 5
- C. Write a Letter of Application letter with a Curriculum Vitae in response to the following advertisement: “Wanted a Trainee Manager for a reputed company. Graduates may apply to Box no. 6795, The Times of India, Mumbai 400 001 (Use the Complete Block layout) 10
- D. You have got admission for the MBA course ina reputed Management Institute. Draft a Letter of Resignation addressed to your current employer. (Use the Semi Block layout) 5
Q5 Write short notes: (Any Three) 15 marks
- 1) Importance of Feedback in Communication
- 2) Office Etiquette
- 3) Disadvantages of Written Communication
- 5) Advantages of Internet

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