B.Com. (Financial Management) SEM IV 2018 19 April 2018-19 OFFICE MGT Question Paper - Mumbai University | munotes

Questions asked in this paper

• (ii) Figures to the right represent marks

1. Q1 Typewriter e HRM function in office management
2. Q3 Rotating chairs e Barrier in communication
3. Q4 CCTV e Type of report
4. Q5 Business Correspondence e Authority and responsibility
5. Q7 Annual rep ort e Security measure in office
6. Q10 Recruitment e Details of the office work 1.(B) State whether the following statements are True or False. (AnySeven) 7 5 marks
7. Q1 Office work is mainly concerned with clerical or paper work
8. Q2 The use or introduction of automatic equipment in a manufacturing or other process is known as office automation
9. Q3 Communication in an office can only be oral
10. Q4 office, the office manager acts as the organizer and supervisor
11. Q5 Interview is a step in scientific selection of employees in an office
12. Q6 Office supervision can be defined very simply as the willingness to exert towards the accomplishment of goal or need Business correspondence can be internal as well as external
13. Q8 Training and development of the office employees will reduce the workforce
14. Q9 The office system, when it takes place of a book, is called an office manual 10). A report is an unorganized statement of facts relating to a particular subject 2.(A) Mention the different types of furniture used in an office. 8
    • (B) Elaborate the barriers in communication in brief. 7 Discuss in detail the various safety and security measures to be adopted in an office or 3.(A) What do you mean by the term ‘office automation’? What are the different types of
    • (B) State the procedure for preparation of a report with a diagram. 7
    • Q.P. Code: 35212
15. Q3 Explain in detail the merits and demerits of using computer as a mechanical device in
16. Q4 What is motivation? State the financial as well as non-financial incentives of 4.(C) Define training. What are the different methods of training used by an office executive in office management? 8
    • (D) Elaborate the duties and responsibilities of an office supervisor. 7 5.(A) Explain the process of handling office mails. 8
    • (B) What is office or business correspondence? How is correspondence in a business
17. Q5 Write explanatory notes on. (Any Three) 15 marks
18. Q2 Office manuals
19. Q3 Layout of office building
20. Q4 Work flow
21. Q5 Features of communication

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