B.Com In Financial Management SEM IV 2022 2023 March 2023 OFFICE MANAGEMENT Question Paper - Mumbai University | munotes

Questions asked in this paper

1. Q1 A. state whether the statements are true or false.(any eight) 8 marks
   • i) An office routine denotes how the work is to be done
   • ii) Nothing can motivate a worker appointed temporarily better than provision of job security
   • iii) The strict supervision of the supervisor encourages the employees to be more disciplined in
   • iv) The outer qualities of a good business letter referred to the appearance of the letter
   • v) Many companies use employee stock option plans to compensate, retain and attract The operating cost is decreased because of the use of machines
   • vi) For rapid and accurate functioning of office labor saving appliances are needed
   • vii) A Typewriter is a computer software application
   • viii) Office Layout is an authoritative guide to office organization
   • ix) Office is not regarded as the administrative center of the organization
   • x) Communication is not very vital for organizations
   • b. Match the columns. (Any seven) 07
   • ix) Development i) short term program
   • x) Workflow. j) Hiring
2. Q2 a. Define the term communication. Write the features of communication. 8 marks
   • b. State the barriers in effective communication. 07
   • c. State communication with its classification. 08
   • d. What is an office building; explain in brief about size and layout in an office building. 07
3. Q3 a. explain the uses and abuses of labour saving appliances. 15 marks
   • b. Define Recruitment? Explain the process of recruitment. 08
   • c. Distinguish between recruitment and selection. 07
4. Q4 a.Define motivation and state the financial and non financial techniques of motivation. 15 marks
   • b. Explain various ways by which an office controls its office supplies and stationery. 08
   • c. How to handle outward mails in any business organization. 07
5. Q5 a. What are the various routines of handling mail in an office? 8 marks
   • b. Write a note on office routine. 07
   • c. Write short notes on (any three) 15
   • i) Typewriter
   • ii) Calculators
   • v) Office building

Read from the scan above, so a character or two may differ. The scan is the original.