Vocational skill course · Extension Work · Semester 1 · FY BA · 2 credits · 50 marks · 30 hours
Module 1: COMMUNICATION SKILLS
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a
Communication (concept and characteristics)
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b
Types of Communication
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- Verbal Communication
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- Non-Verbal Communication
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- Written Communication
Module 2: EFFECTIVE COMMUNICATION SKILLS
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a
Interpersonal Skills:
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- Building Rapport
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- Conflict Resolution
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- Team Communication
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- Networking Skills
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b
Presentation Skills:
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- Structuring a Presentation
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- Effective Use of Visual Aids
Reference Books
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Adair, John. Effective Communication. London: Pan Macmillan Ltd., 2003.
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Ajmani, J. C. Good English: Getting it Right. New Delhi: Rupa Publications, 2012.
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Brown, Michele & Gyles Brandreth. How to Interview and be Interviewed. London: Sheldon Press, 1994.
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Carnegie, Dale. The Quick and Easy Way to Effective Speaking. New York: Pocket Books, 1977.
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Collins, P. Speak with Power and Confidence. New York: Sterling, 2009.
