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B.B.A. LL.B. (Five Years) Sem 2 Principles and Practice of Management 2021 Oct Question Paper with Solutions

KSLU Solved Question Papers

Principles and Practice of Management

Previous Year Question Paper with Solution

B.B.A. LL.B. (Five Years) · Sem 2

2021 Oct Examination

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Mumbai

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First published on munotes.in on 21 October 2026.

Published by munotes.in, Mumbai.

Model answers written and edited by the munotes.in editorial desk.

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munotes.in is an independent study resource for students of Karnataka State Law University. It is not affiliated with Karnataka State Law University, and is not endorsed by it.

The University does not publish an official answer key for this paper. The answers in this volume are model answers, written to show how a full-mark answer is built. They are a study aid, not an authority on what an examiner marked.

The question paper reproduced here is the paper as set by Karnataka State Law University at the 2021 Oct examination.

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The Paper as Set

The questions in this volume are the questions asked at the 2021 Oct examination, reproduced as Karnataka State Law University set them, in the order it set them. Long reading passages are shortened to their first and last lines and our summary; the original paper prints them in full. Only the answers are ours. See the original question paper.

Duration 3 hours  ·  Total marks 80  ·  20 questions answered

How to use this volume

Solve the paper first, under exam conditions and against the clock. Then read the answers here and mark your own. Reading a solution before attempting the question feels productive and teaches very little, because recognising an answer is not the same as being able to write one.

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Q1

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(a)What is management ? Explain the importance of management.[10]

Answer

For full marks, cover: a short definition of management and its main features; then its importance (significance) point by point, for the enterprise, the employees and society, each with an example; and a conclusion.

What is management?

Management is the process of planning, organising, staffing, directing and controlling the efforts of people and the use of resources. Its purpose is to achieve the goals of an organisation efficiently and effectively. Henri Fayol summed it up in 1916: to manage is to forecast and plan, to organise, to command, to co-ordinate and to control.

Two words in this description matter. Effectiveness means reaching the goal. Efficiency means reaching it with the least waste of money, time and effort. Good management achieves both.

Main features of management

  1. Goal-oriented. Management exists to achieve definite objectives.
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  1. Universal. It is needed in every organised activity, whether business, government, a hospital or a club.
  2. A continuous process. Its functions are performed again and again.
  3. Group activity. It works through people, not alone.
  4. Intangible. It cannot be seen, but its results can: orderly work, satisfied people and achieved targets.
  5. Both a science and an art. It has organised principles and also calls for personal skill.

Importance (significance) of management

1. It helps achieve group goals. An organisation has goals, such as profit, growth or service. Without management, each person would pull in his own direction. Management unites individual efforts behind common objectives. Example: in a hospital, doctors, nurses, technicians and clerks work as one team because the work is planned and co-ordinated.

2. It makes the best use of resources. Men, money, materials and machines are always scarce. Management combines them so that nothing is wasted. Good planning of production avoids idle machines and excess stock.

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3. It raises efficiency. Management lowers costs and raises output through better methods, division of work and control. Taylor's scientific management showed how much output could rise when work was studied and planned.

4. It creates a dynamic organisation. Markets, technology and laws change all the time. Management helps the organisation adapt, for example by launching new products when customers' tastes change. An organisation that does not adapt will decline.

5. It brings order and discipline. Management sets up a structure, rules and a chain of command. Everyone knows his duties and his superior. This prevents confusion and conflict.

6. It improves co-ordination. Production, sales, finance and personnel must work together. Management ties their work into one plan, so that the sales department does not promise what production cannot make.

7. It helps employees grow and be satisfied. Good managers train, motivate and reward people. Employees gain skill, income, security and recognition. This also raises their morale and loyalty.

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8. It ensures survival and growth. A well-managed firm earns profits, meets competition and expands. Many business failures are traced to poor management rather than to lack of money.

9. It benefits society. Well-managed enterprises produce better goods at lower prices, create jobs, pay taxes and use resources responsibly. Management therefore raises the standard of living.

10. It contributes to national development. A country's growth depends on how well its farms, factories, banks and public services are managed. Capital and technology produce results only when they are well managed.

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Why management matters more today

The need for management has grown with the size and complexity of modern organisations. Large companies employ thousands of people in many places. Competition is now global. Technology changes every few years. Laws on labour, consumers and the environment have multiplied. Customers expect quick and reliable service. In such conditions, a business cannot run on the owner's instinct alone. It needs trained managers who can plan ahead, build sound structures, lead people and control results. This is why management is now taught as a separate discipline, and why it is called the dynamic, life-giving element in every business.

Summary table

For whomHow management helps
The enterpriseGoals achieved, resources used well, growth and survival
EmployeesClear roles, training, fair rewards, job satisfaction
CustomersBetter goods and services at reasonable prices
Society and nationJobs, taxes, responsible use of resources, development
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An example

Two shops in the same market sell the same goods. One owner plans his stock, trains his staff, keeps accounts and checks customer complaints. The other buys at random and keeps no records. The first shop grows and opens a branch. The second runs short of popular goods and is left with unsold stock. The difference between them is management.

Conclusion. Management is the process of getting things done through people by planning, organising, staffing, directing and controlling. Its significance lies in uniting effort behind common goals and using scarce resources efficiently. It raises efficiency and keeps the organisation adaptable, orderly and co-ordinated. It also develops employees and benefits society and the nation. It is rightly called the most important factor in the success of any organised activity.

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The rest of the answers

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