Thank you for reporting this. We checked the account and confirmed that the bundle payment was successful.
The issue was on our side. The bundle access was active, but one PDF in the same subject folder was not unlocking correctly because of an access-matching error.
This has now been fixed. The PDF should now be available for download from the same page.
Sorry for the inconvenience caused after payment. We appreciate you reporting it so we could correct it for you and other paid users.
Request Tracking
not getting pdf download even after paying for bundle
Request #23 opened by Dr. Dulal Saha — Content Request
Resolved
Content Request
Medium Priority
Smart Flow
Reported Issue
Dr. Dulal Saha
4 weeks ago
not getting pdf download even after paying for bundle
What happens next
StageSolved
Next stepUse the official solution below or open the linked resource.
How to helpSubmit a new request if this problem returns.
Official Solution
Posted 2 weeks ago by munotes
Thank you for reporting this. We checked the account and confirmed that the bundle payment was successful.
The issue was on our side. The bundle access was active, but one PDF in the same subject folder was not unlocking correctly because of an access-matching error.
This has now been fixed. The PDF should now be available for download from the same page.
Sorry for the inconvenience caused after payment. We appreciate you reporting it so we could correct it for you and other paid users.
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Details
StatusResolved
PriorityMedium
ReporterDr. Dulal Saha
CollegeMGM Law College
CreatedMay 9, 2026
ResolvedMay 20, 2026
Upvotes0
Views18
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