DU Solved Question Papers
Business Organisation and Management
Previous Year Question Paper with Solution
B.Com. (Programme) · Sem 1
Mar 2023 Examination
munotes.in
Mumbai
B.Com. (Programme) Sem 1 Business Organisation and Management Mar 2023 Question Paper with Solutions
First published on munotes.in on 26 October 2026.
Published by munotes.in, Mumbai.
Model answers written and edited by the munotes.in editorial desk.
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The University does not publish an official answer key for this paper. The answers in this volume are model answers, written to show how a full-mark answer is built. They are a study aid, not an authority on what an examiner marked.
The question paper reproduced here is the paper as set by University of Delhi at the Mar 2023 examination.
Contents
The questions below are the paper as University of Delhi set it at the Mar 2023 examination, in the order it was set.
MarksPage
MarksPage
The Paper as Set
The questions in this volume are the questions asked at the Mar 2023 examination, reproduced as University of Delhi set them, in the order it set them. Nothing has been reworded, added or left out. Only the answers are ours. See the original question paper.
Duration 3 hours · Total marks 90 · 21 questions answered
How to use this volume
Solve the paper first, under exam conditions and against the clock. Then read the answers here and mark your own. Reading a solution before attempting the question feels productive and teaches very little, because recognising an answer is not the same as being able to write one.
Q1
a and b, OR the second a and b · 18 Marks
(a)"Modern organisations are an integral part of our lives today". Discuss.[9]
Answer
For full marks, cover: the meaning of an organisation; the kinds of organisations around us (business, government, educational, health, social); how organisations touch each part of daily life, with examples from a student's day; the roles they play (goods and services, employment, income, innovation, social welfare); the role of management in making organisations work; the costs and problems; a conclusion agreeing with the statement.
Meaning of an organisation
An organisation is a group of people who work together in a planned way to achieve common goals. It has a structure of roles, rules and relationships. Chester Barnard described it as a system of consciously coordinated activities of two or more persons.
A family farm, a multinational company, a university, a hospital, a bank, a government department and a cricket club are all organisations. They differ in size and purpose, but each brings people and resources together to do what individuals could not do alone.
Kinds of organisations around us
- Business organisations: companies, firms and shops that produce and sell goods and services for profit.
- Government organisations: ministries, municipalities, railways, police and courts.
- Educational organisations: schools, colleges and universities.
- Health organisations: hospitals, clinics and pharmacies.
- Non-profit and social organisations: trusts, NGOs, cooperatives and clubs.
Organisations in a student's day
From waking to sleeping, a student depends on organisations. The alarm rings on a phone made by one company and run on another's network. Milk comes from a dairy cooperative and bread from a bakery. Electricity and water come from public utilities. The student travels by metro or bus run by a transport corporation. Classes are held in a college run by a university.
Lunch is bought at a canteen, and money is paid through a bank or a payment app. In the evening, the student watches a film on a streaming service and orders medicine from a pharmacy. Every step involves an organisation.
Even the student's future depends on organisations. The degree is awarded by a university. The first job is likely to be in a company or a government office. Savings will be kept in a bank or a mutual fund. Health care in old age will come from hospitals and insurers. Few parts of modern life are untouched by them.
Roles organisations play in our lives
- Supply of goods and services. Food, clothing, housing, transport, healthcare, education and entertainment all reach us through organisations.
- Employment and income. Most people earn their living by working in organisations, as employees or as owners.
- Use of resources. Organisations combine land, labour, capital and knowledge to produce what society needs.
- Innovation. New medicines, phones, vehicles and digital services come from the research of organisations.
- Social welfare. Hospitals, schools, charities and government agencies care for the sick, the poor and the young.
- Economic growth. Organisations produce national income, pay taxes and earn foreign exchange.
- Social life and identity. People find friendship, status and a sense of purpose through their workplaces, colleges and clubs.
- Order and security. Government organisations maintain law and order and protect rights.
The role of management
Organisations work only when they are well managed. Management plans their activities, organises people and resources, leads and motivates employees, and checks results. Peter Drucker described management as the organ of society charged with making resources productive. Good management makes organisations efficient and responsive, which is why the study of management matters to every citizen and not just to managers.
The costs and problems
Organisations also create problems. Large firms can pollute, exploit workers or mislead consumers. Bureaucracy in government can cause delay. Dependence on organisations means that their failure, as in a bank crash or a power outage, disrupts many lives. This is why society expects organisations to be accountable and socially responsible.
Conclusion. The statement is true. Modern life is lived through organisations, which supply our needs, employ us, educate us, treat us and govern us. Almost every activity in a day depends on one or more of them. Because they matter so much, they must be well managed and socially responsible. Understanding how organisations work is therefore part of understanding modern life itself.
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