Master of Management Studies (M.M.S) System Applications and Negotiations Case Study Syllabus - Mumbai University 2026

Course objectives

• 1 To provide practical exposure to real-world system application and negotiation scenarios through case-based learning.
• 2 To equip students with critical thinking and problem-solving skills in system implementation and vendor negotiations.
• 3 To develop capabilities to analyze, design, and evaluate system application strategies in complex business environments.
• 4 To foster understanding of conflict resolution, stakeholder management, and communication in tech projects.
• 5 To cultivate strategic insights into decision-making processes and negotiation outcomes in enterprise systems.

Course outcomes

• CO1: Understand the importance, scope and applications areas of information systems for business
• CO2: Explore the applications areas of information technology/information system for business
• CO3: Analyze the applications areas of information system across the functions and sector
• CO4: Assess the various techniques of negotiations for successful technology implementation.
• CO5: Evaluate the practical applications areas of information technology & information system across the various functions and sectors of the industry

Unit 1 CO1, CO2, CO3 · 8 hours

Importance, scope and need of case study and applications areas of information technology and information systems for business

Unit 2 CO2, CO3 · 8 hours

Applications areas of System across the various functions of management: Marketing, Finance, Human Resource, Manufacturing and Operations, Supply Chain Management, Logistic, Customer Relationship Management and also as per various different functions of the organizations.

Unit 3 CO4 · 8 hours

Significance, need, scope, techniques of negotiations

Unit 4 CO3, CO4, CO5 · 16 hours

Applications areas of Systems across the various sectors of the industry: Manufacturing, Pharmaceuticals and Fine Chemicals, Chemicals & Petro – chemicals, FMCG – home appliances, Food processing, Dairy and dairy products, Mills - paper, pulp, board, textile, Leather - Tanning of leather to making of finished goods, Agricultural Products – grains, jute, cotton, oil seeds, plantation of vegetables, fruits, Heavy industries - automobiles, aircraft, ship building & maintenance, cranes, Constructions – bridges, dams, roads, Power industries – thermal, nuclear, hydro power stations, Merchandising, stockiest, Trading, etc. Insurance, Banking and Finance, Service industry – Hospitals, hotels, Travel and Tourism, transport, Film – manufacturing, distribution, production units, laboratories, editing, exhibitors, Gem and Jewellery – Import of raw export of finished diamond, artificial diamonds, gems and stones.

Unit 5 CO4, CO5 · 8 hours

Application areas of systems in Government Sector - Ministries, Departments like defence, police, RTO, passport, visa, customs, central excise, railways, health and other sectors and the IT industry with case studies.

Unit 6 CO4, CO5 · 12 hours

Emerging Trends of System Applications and Negotiations -with related Case Study

Textbooks

• 1 Strategic Management of Information Systems by Keri Pearlson and Carol Saunders.