Master of Management Studies (M.M.S) Operations Strategies Syllabus - Mumbai University 2026
This is the M.M.S. syllabus under NEP 2020, in force from the academic year 2025-26: Semesters I and II from the revised circular and Semesters III and IV from the new one, both approved by the Academic Council on 20 May 2025. The earlier choice-based syllabus is still set alongside it for repeating candidates, so check which scheme your exam form names before you revise.
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Syllabus for Operations Strategies
Course objectives
- 1 To provide comprehensive knowledge of strategic frameworks and practices in operations management.
- 2 To equip students with practical skills for aligning operational strategies with business objectives.
- 3 To develop analytical capabilities to optimize operations performance, efficiency, and competitive advantage.
- 4 To foster understanding of process improvement, resource allocation, and risk management in operations.
- 5 To cultivate strategic insights into contemporary operational challenges and innovations.
Course outcomes
- CO1: Remember / Recall fundamental principles of operations strategy and competitive advantage
- CO2: Understand frameworks for formulating and implementing operations strategies
- CO3: Apply operations strategy tools in real-world business scenarios
- CO4: Analyse the impact of strategic decisions on operational performance
- CO5: Critically evaluate operations strategies for various industries
- CO6: Create new relevant strategies in evolving business environment
Unit 1 CO1, CO2 · 3 hours
Foundations of Operations Strategy Definition & Scope of Operations Strategy, Competitive Priorities in Operations, Role of Operations in Corporate Strategy
Unit 2 CO2, CO3 · 3 hours
Strategic Alignment & Value Chain Analysis Integrating Operations & Business Strategy, Value Chain Analysis & Competitive Advantage (Suggested Case Study: Amul’s Value Chain Excellence)
Unit 3 CO2, CO3 · 3 hours
Capacity Strategy & Long-Term Planning Capacity Planning: Long-Term & Short-Term, Economies of Scale & Scope (Suggested Case Study: Reliance Jio’s Telecom Expansion Strategy)
Unit 4 CO3, CO4 · 3 hours
Process Design & Continuous Improvement Process Choice & Layout Strategies,
Unit 5 CO3, CO4 · 3 hours
Process Design & Continuous Improvement Lean Systems & Continuous Improvement (Suggested Case Study: Toyota Kirloskar’s Lean Manufacturing in India)
Unit 6 CO3, CO4 · 3 hours
Manufacturing & Service Strategies Make-to-Stock vs. Make-to-Order, Agile & Flexible Manufacturing (Suggested Case Study: Tata Steel’s Agile Manufacturing Approach)
Unit 7 CO3, CO4 · 3 hours
Customer Value Models, its components, concept, and strategy
Unit 8 CO3, CO4 · 3 hours
Technology & Innovation in Operations Strategy Role of Technology in Operations Strategy, Industry 4.0 & Smart Manufacturing (Suggested Case Study: L&T’s Digital Transformation in Manufacturing)
Unit 9 CO4, CO5 · 3 hours
Risk & Resilience in Operations Managing Disruptions in Operations
Unit 10 CO4, CO5 · 3 hours
Risk & Resilience in Operations Risk Mitigation Frameworks (Suggested Case Study: Tata Motors’ Risk Management during Supply Chain Disruptions)
Unit 11 CO5 · 3 hours
Sustainable Operations Strategy Green Supply Chains, Circular Economy in Operations (Suggested Case Study: ITC’s Sustainability Initiatives)
Unit 12 CO4, CO5 · 3 hours
Value Strategies and Value Operations
Unit 13 CO4, CO5 · 3 hours
Performance & Productivity Metrics in Operations Balanced Scorecard & Productivity KPIs, Overall Equipment Effectiveness (OEE) (Suggested Case Study: Infosys’ Balanced Scorecard Approach)
Unit 14 3 hours
Value Chain in Global Operations, Framework for Operations Measurement
Unit 15 CO3, CO4 · 3 hours
Industry-Specific Operations Strategies Strategies in Retail, Healthcare, and Manufacturing industries Case Studies from Leading Companies (Suggested Case Study: Apollo Hospitals' Healthcare Operations Strategy.)
Unit 16 CO3, CO4 · 3 hours
Behavioural & Cultural Aspects of Operations Strategy Change Management in Operations
Unit 17 CO3, CO4 · 3 hours
Behavioural & Cultural Aspects of Operations Strategy Organizational Culture & Strategy (Suggested Case Study: Hindustan Unilever’s Change Management Strategy.)
Unit 18 CO3, CO5 · 3 hours
Global Operations Strategy Offshoring & Nearshoring Strategies, Global Sourcing & Expansion (Suggested Case Study: Mahindra’s Global Sourcing Strategy)
Unit 19 CO5 · 3 hours
Implementing Operations Strategy Performance Metrics & KPIs, Balanced Scorecard & Strategy Execution (Suggested Case Study: Hindustan Unilever’s Execution of Operations Strategy)
Unit 20 CO4, CO5 · 3 hours
Project & Case Studies Projects to be prepared by students - based on the modules discussed. Presentations of Projects / Case Studies by Students
Textbooks
- 1 "Productivity Techniques" by Uday Salunkhe & Gondhalekar
- 2 "Production & Operations Management" by K. Aswathappa & Shridhara Bhat
- 3 "Smart Manufacturing & Industry 4.0" by Vikram Sharma
Reference Books
- 1 "Operations Strategy & Business Performance" by Rajesh Kumar
- 2 "Global Supply Chain Strategies” by P. Gopalakrishnan
- 3 "Organizational Behavior & Performance" by Udai Pareek
- 4 "Retail Operations Management" by Pradhan
- 5 "Service Operations Management" by Johnston & Clark
- 6 Operations, Strategy and Technology: Pursuing competitive Edge: Robert Hayes, Gary Pisano, David Upton and Steven C (Wiely)
- 7 Operations Strategy: Nigel Slack and Micheal Lewis (Prentice Hall)
- 8 Operations Strategy and management: Jan A. Van Mieghe
- 9 Operations Strategy by David Wilters published by Palgrave Macmillan.
Reproduced from the University of Mumbai syllabus for Master of Management Studies (Two Year), Semester III and IV, AC 20/05/2025, Item No. 7.11 (N), in force from the academic year 2025-26. Wording and unit numbering are as printed there. The PDF above is the syllabus's own page, unaltered.
The complete syllabus
This subject is cut from the University circular for its semester. Open a document here if you want the whole thing rather than a single subject.