Master of Management Studies (M.M.S) OD and Change Management Syllabus - Mumbai University 2026

Course objectives

• 1 To introduce foundational concepts, methodologies, and practices of organizational development (OD).
• 2 To equip students with practical skills to manage organizational change initiatives effectively.
• 3 To develop analytical capabilities to diagnose organizational problems and implement OD interventions.
• 4 To foster understanding of human factors, resistance management, and leadership roles in change processes.
• 5 To cultivate strategic insights into sustaining organizational growth, innovation, and adaptation through change management.

Course outcomes

• CO1: To understand the fundamental concepts, theories, and importance of Organizational Development and Change Management.
• CO2: To apply the Concepts and Frameworks of OD Approaches, OD Interventions and Change Management Models.
• CO3: To analyze various diagnostic tools and assess the impact of OD and Change Management in Organizational Performance.
• CO4: To evaluate the role of Leadership and Culture in Implementing and Sustaining Change Initiatives.
• CO5: To create change strategies for Organizational Transformation using OD Approaches.

Unit 1 CO 1 · 3 hours

Introduction to Change Management: - Definition, Nature and Types of Change: Individual, Group and Organizational Change - Understanding Organization Development and Change Management - Need for Change - Process of Organizational Change

Unit 2 CO 1 · 3 hours

Introduction to Organizational Development: - Overview of the field of OD - Concept, Definitions and Importance of OD - Underlying Assumptions, Values and Goals of Organization Development

Unit 3. CO 2 · 6 hours

Approaches to Organizational Development: - Action Research as a Process - Action Research Model - Action Research as an Approach - History of Action Research - Examples of Action Research in OD - Systems Theory - The Nature of Systems - Systems Approach - Socio-Technical Systems Theory and Open Systems Planning

Unit 4 CO 3 · 9 hours

Organizational Diagnosis and Diagnostic Models: - Managing the OD Process - Diagnosing the System, its Subunits and Processes - Organizational Diagnostic Models and their Relevance- A. Kurt Lewin Model B. Seven Stage Model C. Beyond the "Quick Fix” D. Force Field Analysis E. Open Systems Theory F. Weisbord’s Six-Box Model G. The Congruence Model H. McKinsey 7S Framework I. The Burke-Litwin Model of Organizational Change - Porras and Robertson Model of Organizational Change

Unit 5 CO 3 · 3 hours

Data Collection and Analysis using Climate Survey: - Methods of Data Collection - Tools of Data Collection - Climate Survey - Research Design - Research Process

Unit 6 CO 3, CO 4 · 9 hours

OD Interventions Theories & Methods: - Meaning and Definition - Factors Required to Plan and Implement OD - Goals of OD Intervention - Types of OD Interventions - Major "Families" of OD Interventions - Interventions Designed to improve Effectiveness- - Individual Interventions- - Team Intervention - Large System Intervention - Inter group interventions - Measuring the Effectiveness of OD Interventions

Unit 7 CO 3, CO 4 · 6 hours

Execution of Change: - Guidelines for Effective Implementation to Change - Environment Factors for Organizational Change- Internal and External Factors - Models of Planned Change - Approaches to Planned Change - Organizational Change and Process Consultation - Work Redesign Model

Unit 8 CO 3, CO 4 · 6 hours

Resistance to Change and Monitoring Change in Organizations: - Meaning and Definition - Sources of Resistance to Change- - Individual Sources - Organizational Sources - Impact of Change on Employees - Dealing with Resistance to Change - Role of Communication in Managing Change - Effective Organizational Change Management - Methodologies for Measuring Change - Cummings and Worley’s Model for Managing Change - Managing Organizational Change - Challenges in Managing Change

Unit 9 CO 3, CO 4 · 6 hours

Leadership in Change Management: - Role of HR in Leading Change - Emotional Intelligence in Change - Leadership and Change Management - Organizational Learning and Change- - Power - Politics - Organizational Conflicts

Unit 10 CO 3 · 3 hours

Organizational Culture and Development - Understanding Organizational Culture - Culture Change Initiatives - Models of Culture in Organizations - Values Alignment and Ethical Considerations

Unit 11 CO 4, CO 5 · 3 hours

Implementation and Assessment of OD: - Implementation Conditions for Failure and Success in OD efforts - Assessment of OD and Change in Organizational Performance - The Impact of OD on Organization Performance - Developing OD Strategies - Role of OD Practitioners

Unit 12 CO 3, CO 4 · 3 hours

Emerging Trends in OD and Change Management: - Systemic Approach towards OD and Change Management - Galbraith Star Model of Organizational Design - Mechanistic & Organic System and Contingency Approach - Emerging Trends in OD and Change Management - Learning Organization - The Future of OD

Textbooks

• 1 Organization Development and Change (11th ed.). Cummings, T. G., & Worley, C. G. (2019), Cengage Learning
• 2 Organization Development: Behavioral Science Interventions for Organization Improvement, French, W. L., & Bell, C. H., (6th ed.), Prentice-Hall
• 3 Organizational Change and Development, Dipak Kumar Bhattacharya, Oxford University Press
• 4 Organization Development: Principles, Processes, and Performance, Gary McLean, (1st Ed), Berrett-Koehler Publishers

Reference Books

• 1 Management of Change and Organizational Development: Innovative Strategies and Approaches, S.K. Bhatia, Deep & Deep Publications
• 2 Organizational Change and Development, Kavitha Singh, Excel Books
• 3 Practicing Organization Development: Leading Transformation and Change, William J. Rothwell, Jacqueline M. Stavros, Roland L. Sullivan, (4th Ed.), Wiley’s Publication