Master of Management Studies (M.M.S) Industrial Relations and Alternate Dispute Resolution Syllabus - Mumbai University 2026

Course objectives

• 1 To provide comprehensive knowledge of industrial relations frameworks, theories, and practices.
• 2 To equip students with practical skills in negotiating, mediating, and resolving labour disputes.
• 3 To develop analytical capabilities to manage and improve employer-employee relationships.
• 4 To foster understanding of legal, ethical, and regulatory considerations in dispute resolution.
• 5 To cultivate strategic insights into contemporary challenges, negotiation strategies, and best practices in industrial relations.

Course outcomes

• CO1: To understand Evolution and Approaches of IR.
• CO2: To analyse the social security legislations laws cases relevant in the given scenario
• CO3: To understand and apply conflict prevention & resolution methods under IR
• CO4: To evaluate various methods to solve the conflict and to draft settlement agreements.
• CO5: To create models of adapting to changes in the dynamics of IR in changing Industry Employee Relations.

Unit 1 CO 1 · 9 hours

IR Issues in Organizations: - IR Evolution and Definitions - Different approaches to IR: - o Functional approach - o Systems Approach & Dunlop’s Contribution - o Oxford Model - o HR Approach o Comprehensive IR Model of Internalist & Externalist Approach

Unit 2 CO 3 · 12 hours

Prevention, Machinery of Conflict in IR: - Issues & Levels of Conflict in IR, The State & Industrial Relations Policy, Tripartite & Bipartite Bodies, Ethical Codes & IR - Industrial Employment (Standing Orders) Act,1946, Model Grievance Procedure & Disciplinary Proceedings - Overview of Trade Union Movement, Union Politics, Difference between Trade union registration & recognition. Trade Union Registration Act 1926. Union recognition under MRTUP & PULP & Code of Discipline - Conditions for effective Collective Bargaining and its process

Unit 3 CO 2, CO 3 · 9 hours

Alternate Dispute Resolution (ADR): - Meaning and Importance of ADR - Discuss cases using ADR to settle cross cultural, environment, healthcare business disputes - ADR Clause Drafting

Unit 4 CO 2, CO 3, CO 4 · 12 hours

Industrial Disputes: - Meaning of Industrial Dispute, Causes, Forms/Types, Consequences/Effects, Methods of Settling Industrial Disputes (Arbitration, Joint Consultations, Works Committee, Conciliation, Adjudication, etc.) - Concepts Related to Industrial Disputes (Relevant Examples): Strike, Layoff, Lockout, Retrenchment

Unit 5 CO 1, CO 3, CO 4 · 9 hours

Labour Welfare: - Concept of Labour Welfare, Approaches to Labour Welfare, Statutory and Non-Statutory Welfare, Occupational Safety, Health and Working Conditions in the organisations, Workers Participation in Management Practiced in Germany, France & Britain. - Indian Cases, Suggestion Schemes, Kaizen, Quality Circles, TQM, ISO, Productivity Bargaining

Unit 6 CO 5 · 9 hours

New Trends in IR & Future of IR in India: - The changing demographics of Indian Industry, manufacturing to service sector, from formal to informal, digitisation, etc. - Expected changes in the dynamics of IR in this changing Industrial Scenario - Ways to cope up with IR Issues - Collaboration - A new Perspective to IR

Textbooks

• 1 Mamoria, C. B. & Mamoria, S., Dynamics of Industrial Relations in India, 16th Edition, 2019, Himalaya Publishing House
• 2 Sharma, A. M. Industrial Relations: Conceptual & Legal Framework. Himalaya Publishing House
• 3 Mamoria, C. B., Mamoria, S. & S. V. Gankar. Dynamics of Industrial Relations in India. Himalaya Publishing House
• 4 Venkata Ratnam, C. S. Industrial Relations. Oxford University Press
• 5 Industrial Relations – Late C.S Venkata Ratnam – Oxford Publications
• 6 Industrial Relations, Trade Unions and Labour Legislation – P.R.N Sinha, Indu Bala Sinha, Seema Priyadarshini Shekhar – Pearson Publications
• 7 Alternative Methods of Dispute Resolution by Martin A. Frey
• 8 ADR principles and practice By Henry J. Brown
• 9 Human Resource Management Gary Dessler and Biju Varkkey

Reference Books

• 1 Getting to Yes: Negotiating Agreement Without Giving in By Roger Fisher and William Ury
• 2 Dispute resolution: negotiation, mediation, arbitration, and other processes By Stephen B. Goldberg
• 3 Sharma, A. M. Industrial Relations: Industrial Jurisprudence and Labour Legislation. Himalaya Publishing House